Medical Office Assistant (MOA) – Lloydminister
At Averio Sleep by Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.
As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.
We are currently seeking a Medical Office Assistant to join our team in Lloydminster.
In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.
Reporting to the Regional Clinical Manager, the MOA will be accountable for:
- Answering multiple incoming telephone lines, routing calls, taking messages, providing general information to patients, greeting and assisting incoming patients, scheduling appointments, performing patient appointment reminder calls, routing incoming and outgoing mail, and distributing correspondence and other material to clinic staff.
- Perform a variety of routine typing assignments; operate a computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials to assist clinicians, type and submit form letters.
- Medical equipment cleaning/reprocessing.
- Some bookkeeping is required, including billing of patient services.
- Establish, maintain, process, and or update patient files, records, and/or other patient-related documents following established clinical and administrative guidelines.
- Stock and distribute office and medical supplies.
- Perform miscellaneous job-related duties as assigned and act as brand ambassador.
The ideal candidate will possess the following knowledge, skills and abilities:
- Medical Office Administrative Certificate or Equivalent Experience.
- Previous sleep and CPAP experience an asset.
- Previous Medical office/clerical experience is an asset.
- Computer/word processing knowledge and experience (MS Office Skills/Word/Excel/Outlook).
- Excellent verbal & written communication skills.
- Detail-oriented and assertive.
- Ability to operate basic office equipment.
- Excellent interpersonal, and organizational skills and professional telephone manner.
- Strong ability to maintain multiple calendars, and appointment scheduling.
- Knowledge of medical terminology is an asset.
Why you’ll love working here:
We know our people are the key to our success, so we invest in making Averio a great place to work, with:
- Competitive pay with incentive opportunities
- Health & Dental Benefits (including Consult+ virtual care)
- Wellness + vacation hours
- Employee discounts on products/services
- Professional development & license fee reimbursement
- A supportive, passionate, and fun team culture
This is more than a job — it’s a chance to make a real difference . Click on Apply to submit your application.
We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Application question(s):
- What are your salary expectations for this position?
Experience:
- Medical office/Administrative: 1 year (preferred)
- Sleep apnea testing, Respiratory or CPAP: 1 year (preferred)
Work Location: In person
