Sales Consultant
Retirement Living Community
Oakville, Ontario
Build Meaningful Connections. Help Seniors Find Their Next Home.
Our client is a premium retirement living community committed to delivering exceptional hospitality, personalized service, and an outstanding resident experience. We are seeking a dynamic and relationship-driven Sales Consultant to support occupancy growth and guide prospective residents and families through one of life’s most important transitions.
This is an exciting opportunity for a compassionate sales professional who thrives in a people-focused environment and enjoys building lasting relationships within the community.
As the Sales Consultant, you will play a key role in driving occupancy through lead generation, relationship management, tours, community outreach, and personalized follow-up. You will work closely with prospective residents and families, helping them navigate retirement living options with confidence and care.
You’ll be joining a collaborative team in a warm, upscale environment where service excellence and resident experience are top priorities.
- Manage and nurture leads through the full sales cycle
- Conduct personalized tours showcasing the lifestyle, amenities, and services offered within the residence
- Follow up consistently with prospects and referral sources to support move-ins and occupancy goals
- Maintain accurate records within the CRM system
- Develop strong relationships with prospective residents, families, and community partners
- Serve as a trusted advisor throughout the decision-making process
- Deliver a compassionate and consultative sales approach focused on understanding individual needs
- Build relationships with healthcare professionals, hospitals, retirement networks, and local organizations
- Participate in community events, marketing initiatives, and networking opportunities
- Support local outreach strategies to increase awareness and generate new leads
- Ensure every interaction reflects professionalism, warmth, and hospitality
- Collaborate closely with operational and leadership teams to support a seamless resident transition
- Contribute to a positive and welcoming residence culture
- Proven experience in sales, relationship management, or customer service
- Experience within retirement living, senior housing, healthcare, hospitality, real estate, or luxury service environments considered a strong asset
- Exceptional interpersonal and communication skills
- Strong organizational and follow-up abilities
- Ability to build trust and create meaningful relationships
- Self-motivated with a passion for achieving occupancy and sales goals
- Comfortable working in a fast-paced, people-centered environment
- Experience using CRM systems is an asset
- Retirement Living Sales Consultant
- Senior Living Advisor
- Healthcare or Hospitality Sales
- Community Outreach or Business Development
- Luxury hospitality or relationship-focused sales experience
- Opportunity to work within a premium retirement community
- Competitive compensation package with bonus potential
- Supportive and collaborative leadership team
- Meaningful work helping seniors and families during important life transitions
- Stable and growing organization with career growth potential
If you are passionate about relationship-driven sales and creating exceptional experiences for seniors and their families, we would love to hear from you.
