Are you a cat lover with exceptional customer service skills?
Central Cat Hospital is a feline-only veterinary practice looking for a friendly, organized, and compassionate Customer Service Representitive to join our team.
As the first point of contact for our clients, you'll play a key role in creating a positive experience for both cats and their owners.
Responsibilities
As our Customer Service Representative your main duties will involve: Answer phones and respond to client inquiries, Schedule appointments and manage the daily calendar, Check patients in and out of the hospital and boarding facility, Process payments and maintain client records, Coordinate prescription requests and food orders, Support the veterinary team with administrative tasks, Keep reception organized and welcoming
We're Looking For Someone Who Is: Friendly, professional, and compassionate, Organized and detail-oriented, Comfortable multitasking in a fast-paced environment, A strong communicator, Passionate about cats and client care, Veterinary experience is an asset, but not required
What We Offer: Competitive salary based on experience, Full-time, permanent position, Health Spending Account, Staff discounts on veterinary services and products, Continuing education opportunities, Continuing education opportunities, Continuing education opportunities
To Apply: Please submit your resume and cover letter to [email protected]. :Use CSR – Your Name in the subject line. Address your cover letter to Dawn.
We can't wait to meet fellow cat lovers who are passionate about providing exceptional client service!
Pay: From $17.60 per hour
Benefits:
- Company events
- On-site parking
- Wellness program
Application question(s):
- Do you have experience working in a veterinary clinic, animal hospital, or animal-related business?
- Do you have experience using appointment scheduling software or electronic medical records?
- Are you available to work evenings and Saturday mornings as required?
- How would you rate your multitasking abilities
Experience:
- Customer service: 2 years (required)
Work Location: In person
