Prestige Vernon Lodge & Conference Centre is looking for a full-time or part-time Front Desk Agent (also known as a Guest Services Agent).
Who are we?
We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.
Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/
What is in it for you?
- Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
- Competitive hourly wage based on your experience ($18.50 - $19 per hour)
- Restaurant and hotel discounts
Duties & Responsibilities
- Provides courteous and professional guest services
- Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levels
- Maintains order and cleanliness at the front desk
- Handles guest accounts
- Assists guests on arrival, departure and during their stay
- Operates the telephone console
- Processes reservation and cancellation requests
- Performs other duties as directed by the General Manager
What does an ideal candidate look like?
- Excellent communication and customer service skills
- Front desk experience is an asset but NOT required
- Must be willing to get Basic First Aid
- Available to work evenings and weekends
- Must be legally entitled to work in Canada
Pay: $18.50-$19.00 per hour
Work Location: In person
