Job description
We are looking for an exceptional front desk receptionist to join our hotel team!
WE ARE LOOKING FOR SOMEONE WHO:
- Must have previous hotel front desk experience
- Preferable PEP experience and be comfortable using PEP
- Provides exceptional customer service
- Is friendly, welcoming and professional
- Is proactive, takes initiative and stays one step ahead, anticipating guests’ needs
- Is a fast learner and works well in a busy environment
- Is reliable, organized and detail-oriented
- Has excellent communication and interpersonal skills
- Works well independently and as part of a team
- Bilingual English/French is an asset
Requirements
YOUR RESPONSIBILITIES
- Welcome and assist guests professionally and warmly
- Check guests in and out
- Handle reservations, payments and guest requests
- Answer calls and emails
- Resolve guest concerns with professionalism
- Work closely with housekeeping and other hotel departments
- Ensure every guest receives an excellent experience
WE WANT THE RIGHT PERSON!
We are not looking for just anyone to fill a position. We are looking for someone who truly understands hospitality.
If you are passionate about hotels, love working with people and take pride in providing exceptional guest service, we want to meet you!
Pay: $21.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
