Overview
Roasta Cafe is a hub for community and craft, and we're looking for an experienced Barista to be the heart of our coffee program. This role is perfect for a skilled coffee professional who is passionate about quality and enjoys guiding a team to success. You'll be instrumental in shaping our coffee culture and ensuring every customer has an exceptional experience.
ResponsibilitiesTechnical Coffee Expertise & Quality Control
- Act as the lead technical expert for the bar, performing daily calibration of grinders and espresso machines to ensure optimal extraction.
- Proactively monitor and troubleshoot beverage quality, ensuring every drink served meets our highest standards for taste and presentation.
Team Leadership & Development
- Lead shifts by example, setting a positive and efficient pace for the team and fostering a collaborative workflow, especially during peak hours.
- Train and mentor fellow baristas, actively developing their skills in technical coffee preparation, milk steaming, latte art, and customer engagement.
Guest Experience & Engagement
- Champion an exceptional customer experience that goes beyond transactional service.
- Actively engage with guests, passionately sharing knowledge about our coffee, and cultivating a welcoming atmosphere that builds community and customer loyalty.
Operational & Administrative Duties
- Perform keyholder responsibilities, reliably executing all opening and closing procedures.
- Manage inventory for coffee, dairy, and paper supplies, including ordering, receiving, and restocking.
- Contribute creatively to the development of new seasonal drink offerings.
Health, Safety & Cafe Standards
- Uphold impeccable standards of cleanliness and organization throughout the entire cafe, including the bar, dining areas, and food preparation stations.
- Ensure strict compliance with all health department regulations and food safety procedures.
Qualifications & Experience
- You have a minimum of four (4) years of experience working in a specialty coffee environment
- You possess a thorough knowledge of espresso theory, including calibrating grinders, diagnosing extraction issues, and consistently pulling high-quality shots.
- You have expert-level skill in milk texturing and can create consistent, beautiful free-pour latte art
- You have Strong customer service skills with the ability to communicate effectively with guests.
- You maintain a calm and efficient presence, especially during busy periods, and excel in a fast-paced environment.
- A valid Ontario Food Handler Certification is preferred.
- Available to work on weekends and holidays
Why Join Roasta Cafe?
- Receive competitive pay plus an excellent and consistent tip structure.
- Work with top-of-the-line equipment and high-quality, ethically sourced beans.
- Be part of a positive, professional, and supportive team environment.
- Have opportunities for growth and a real impact on our menu and culture.
Join our team today and be part of creating memorable experiences for our customers!
Job Types: Full-time, Part-time
Ability to commute/relocate:
- Burlington, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Latte art: 2 years (required)
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
