Operations and Fleet Manager
Confidential Employer
A growing transportation and mobility services company is seeking an experienced Operations and Fleet Manager to oversee the daily performance of a multi location operation.
This position is suited to a hands on manager who is organized, commercially minded, comfortable dealing with customers, and capable of managing vehicles, employees, schedules, and operational issues in a fast moving environment.
The successful candidate will take ownership of day to day operations while helping improve customer service, vehicle utilization, staff accountability, administrative controls, and overall profitability.
Key Responsibilities
- Oversee daily operations across multiple locations
- Manage the availability, movement, condition, and utilization of a vehicle fleet
- Coordinate vehicle cleaning, maintenance, repairs, inspections, and seasonal requirements
- Ensure vehicles are prepared and available when required
- Supervise, schedule, train, and support frontline employees
- Establish clear expectations and hold staff accountable for performance
- Respond professionally to customer concerns and resolve operational problems
- Monitor reservations, scheduling, vehicle assignments, and changing customer needs
- Maintain accurate records relating to vehicles, customers, payments, damages, and operating activity
- Review outstanding accounts, deposits, documentation, and administrative processes
- Assist with fleet purchasing, disposal, replacement planning, and cost control
- Track operational performance and identify opportunities to improve efficiency and profitability
- Ensure company procedures, safety standards, and insurance requirements are consistently followed
- Communicate regularly with ownership and provide clear reporting on operational results and concerns
Qualifications
- Previous experience managing an automotive, transportation, logistics, service, retail, hospitality, or fleet based operation
- Strong leadership and employee management skills
- Excellent organizational and problem solving abilities
- Comfortable managing multiple priorities in a customer focused environment
- Strong attention to detail and administrative follow through
- Ability to manage difficult conversations professionally and confidently
- Experience working with vehicle fleets is considered a strong asset
- Basic understanding of vehicle maintenance and automotive operations is beneficial
- Comfortable using scheduling, customer management, payment, and reporting software
- Valid driver’s licence and a clean driving record
The Ideal Candidate
The ideal candidate is dependable, proactive, and highly accountable. They do not wait for problems to become urgent before taking action. They understand that successful operations depend on strong customer service, disciplined processes, properly maintained vehicles, accurate paperwork, and employees who understand what is expected of them.
This individual will be expected to work independently, communicate clearly with ownership, and take responsibility for the overall performance of the operation.
What We Offer
- Competitive compensation based on experience
- A stable management position with a growing organization
- Significant responsibility and autonomy
- Opportunity to improve and shape operational processes
- Potential for performance based compensation
All applications will be treated confidentially. Only candidates selected for further consideration will be contacted.
Pay: $50,000.00-$60,000.00 per year
Benefits:
Work Location: In person
