Workers must excel at helping customers feel welcomed and make favorable buying choices to care for their pets.
Suitable candidates will ideally have positive, outgoing and eager personalities, customer service and cash handling experience, are familiar with a variety of pets and the supplies they would need to live healthy lives, as well as have lifting capabilities of 45+ lbs. You must be adaptable and have the willingness to grow and learn, as this industry and the science behind pet health is constantly developing, producing new information. Candidates must be able to stay focused in a fast paced environment, as well as be efficient in self starting and staying on task.
In a store as big as ours, it is important to have reliable staff to ensure we are operating efficiently. As sales associate of MrPets, you may be cross-trained in the following areas:
- Customer Service: You’ll be an essential part of creating sincere connections with pet parents to create customer loyalty and build a sense of security. You’ll welcome them and their families to the store, facilitate an easy check out process as a cashier and ensure that they found everything they needed. You will process store pick up and curbside pick up orders placed online.
- Pet Care: You’ll ensure the safety and health of all living pets in our facility—including cats, fish, reptiles, arachnids, birds, and small animals. You’ll play a key role in socializing them and be their family until they are adopted into a family of their own. You'll be taught valuable information on current care standards to do so. You’ll keep them healthy, clean, safe, and well fed. You’ll also engage with a large variety of pet owners to provide them with the best solutions specifically for their pets.
- Merchandising & Inventory: You’ll play an integral role in helping our clientele find exactly what they need, whenever they need it. You’ll practice receiving product, merchandising, stocking, and pricing. You'll ensure product displays are maintained and filled, as well as keep the store environment clean and organized while doing so.
- Other: You'll play a key role in opening or closing the store at the beginning or end of each day, which includes opening and/or closing the registers. Closing duties include, but are not limited to, cleaning our self serve dog wash, as well as sweeping and mopping the store nightly to ensure a fresh start the next morning.
You will play a role in educating each customer to ensure their animals at home have everything they need to thrive, as well as utilize situational analysis and problem solving skills.
Job Types: Part-time, Permanent
Pay: $17.85 per hour
Benefits:
- On-site parking
- Store discount
Application question(s):
- Are you over the age of 18?
- What days are you NOT available to work?
- Are you able to work a closing shift that would end at the latest 7:30PM?
- How many hours are you looking for per week?
- Do you understand that this position will most likely include weekend shifts, on Saturdays and Sundays?
- Do you own any pets currently or have had experience with pet care?
- Are you comfortable working with a variety of animals such as cats, dogs, birds, small critters, fish, and reptiles?
Experience:
- customer service: 1 year (preferred)
Work Location: In person
