IS THIS YOU
Are you outgoing, high-energy, and naturally good with people? Do you enjoy meeting new people, showing properties, and helping someone find a place they’re excited to call home? Are you organized, responsive, and good at following up? If others describe you as friendly, engaging, and a “people person,” this role could be a great fit.
You’re comfortable being held accountable, enjoy sales-driven environments, and take pride in delivering a great customer experience from first showing to move-in day.
ROLE
As a Leasing Representative, you are responsible for showing properties, engaging prospective tenants, and helping move qualified renters through the leasing process. This is a field-based, commission-only role focused on leasing residential properties across the Niagara region.
You will be the face of Welcome Home Management during the leasing process—creating strong first impressions, providing excellent service, and ensuring a smooth transition from showing to move-in. All tenant leads, screening, applications, and payments are handled by head office, allowing you to focus on leasing and relationship-building.
RESPONSIBILITIES
- Conduct in-person tours of available rental properties
- Communicate clearly and professionally with prospective tenants
- Follow up promptly on tenant leads and inquiries
- Conduct move-in inspections and resident orientations
- Build strong relationships from first showing through move-in
- Work closely with the marketing team to support listings, signage, and promotions
- Collaborate with the property management team on maintenance-related questions
- Support resident engagement and retention initiatives as needed
- Maintain a professional presence and represent Welcome Home positively
- Meet or exceed leasing targets and key performance indicators
- Contribute to team efforts and assist with related tasks as required
RESULTS
- Vacant properties are shown quickly and leased efficiently
- Prospective tenants receive timely communication and follow-up
- Leasing targets and KPIs are consistently met or exceeded
- New residents experience a smooth, positive move-in process
- Strong tenant relationships are established from day one
- Welcome Home is represented professionally and consistently in the field
REQUIREMENTS
- Positive attitude, high energy, and strong customer service skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building abilities
- Organized, self-motivated, and able to work autonomously
- Solutions-oriented and comfortable being held accountable
- Strong sales skills and comfort working in a commission-based role
- Knowledge of the Niagara region and neighbourhoods
- Valid driver’s licence and reliable vehicle
- Comfortable using Microsoft Office, G-Suite, and learning new platforms
- Ability to work well as part of a team
- Real estate experience is not required
RESOURCES
- All property owner information and tenant leads provided by Welcome Home Management
- Full training provided, including leasing fundamentals, company protocols, and sales best practices
- All tenant screening, applications, and payment processing handled by head office
- Ongoing support from the Welcome Home Management team
Our Culture at Welcome Home Management
At Welcome Home Management, we exist to help real estate investors in Hamilton and Niagara succeed. We manage single-family and small multi-family properties with a clear focus on profitability, well-maintained homes, and strong resident relationships. Our job is to reduce stress for owners, protect their investments, and create rental homes residents are proud to live in. When owners feel confident and informed—and residents feel cared for—we know we’re doing things right.
Our culture is built on open communication, transparency, reliability, and action. We believe in being proactive, not reactive. We follow through, meet deadlines, and take ownership—especially when things are challenging. “Being busy” isn’t an excuse here. We move with urgency, communicate clearly, and hold ourselves accountable to a higher standard. Our goal is to raise the bar for property management in Ontario and become the gold standard—and we’re looking for people who want to help us build it.
Apply today if you’re ready to take ownership, do meaningful work, and be part of a team that holds itself to a higher standard.
APPLY HERE: https://welcomehomepropertymanagement.ca/jobs/
Job Types: Full-time, Part-time, Permanent
Pay: $25,000.00-$50,000.00 per year
Ability to commute/relocate:
- Welland, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you available to work a minimum of 2 shifts during the week (day time and evenings) and 1 weekend shift a week (MANDATORY).
- Do you have access to a vehicle and are you willing to travel and conduct showings in Niagara Region (St. Catharines, Niagara Falls, Welland, Port Colborne, Fort Erie?)
Experience:
- property management: 1 year (preferred)
Work Location: In person
