We are looking for a professional and reliable Front Desk Clerk who takes pride in delivering outstanding guest experiences at Thunderbird Motor Inn.
What you will do:
- Welcome guests warmly and assist with check-in and check-out procedures
- Process reservations, cancellations, and modifications accurately
- Answer phone calls, emails, and inquiries promptly and courteously
- Address guest complaints and resolve issues in a timely and professional manner
- Collaborate with team members to ensure guest satisfaction and safety
- Provide information about motel facilities, services, and local attractions
- Handle transactions and billing with accuracy and discretion
- Maintain the cleanliness and organization of the front desk area
- Ensure the security of guest information and maintain strict confidentiality
- Complete assigned administrative tasks including filing, data entry, and report generation
- Support the housekeeping team with laundry duties as needed — washing, drying, and folding linens
You are a great fit if you:
- Have previous hospitality or customer service experience
- Communicate clearly and professionally in English
- Are flexible with rotating shifts including weekends and holidays
- Take initiative and follow through independently without supervision
- Are comfortable with computers and basic office software
- Can provide 2 professional references upon application
Additional Information:
- This position includes a 3-month probationary period
- $20–$22/hour based on experience and performance
- On-site parking provided
How to Apply: Apply on Indeed or visit us in person at 5849 York Road, Duncan, BC. Please include 2 professional references with your application.
Pay: $20.00-$22.00 per hour
Benefits:
Work Location: In person
