Job Overview
We are seeking a friendly, organized, and professional Hair Salon Coordinator/Receptionist to join our team. This role is essential in providing exceptional customer service, managing appointments, and maintaining smooth daily operations within our salon. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a passion for creating a welcoming environment for clients and staff alike.
Responsibilities
- Greet clients warmly and assist with check-in/check-out procedures
- Manage appointment scheduling using salon management software and Microsoft Office tools
- Handle multi-line phone systems with professionalism and courtesy
- Maintain accurate client records through data entry and filing systems
- Process payments and handle billing using Milano or similar bookkeeping software
- Respond to customer inquiries via phone, email, or in person, providing excellent customer support
- Coordinate with stylists and staff to ensure timely service delivery
- Maintain the cleanliness and organization of the front desk area and reception space
- Support administrative tasks such as proofreading documents, managing calendars, and preparing reports
- Assist with inventory management and supply ordering as needed
Experience
- Previous office experience or administrative background preferred
- Familiarity with Milano, Microsoft Office (Word, Excel), Google Workspace, and data entry tasks
- Experience in customer service roles, especially front desk or multi-line phone systems
- Clerical experience including filing, proofreading, and organizational skills required
- Strong typing skills and phone etiquette are essential for success in this role
- Prior experience in a salon or hospitality environment is advantageous but not mandatory
This position offers an opportunity to be an integral part of a vibrant team dedicated to providing outstanding client experiences. The ideal candidate will be proactive, detail-oriented, and committed to maintaining a professional and welcoming atmosphere at all times.
Pay: $17.60-$19.00 per hour
Benefits:
Work Location: In person
