Job Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a smooth dining experience. Your primary responsibilities will include greeting guests, managing reservations, and providing exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests with a warm and friendly demeanor as they arrive.
- Manage the seating chart and ensure efficient seating of guests based on their preferences and restaurant capacity.
- Handle phone inquiries with professionalism, providing information about the menu, reservations, and special events.
- Maintain cleanliness and organization of the front-of-house area.
- Assist in managing reservations through the POS system effectively.
- Provide excellent customer service by addressing guest needs and concerns promptly.
- Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
- Help create a positive dining experience by ensuring that all guests feel welcomed and valued.
Qualifications
- Previous experience in hospitality or food service is preferred but not required.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Excellent customer service skills with a focus on guest satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A team player who can collaborate effectively with colleagues in a restaurant or hotel setting.
- Familiarity with POS systems is a plus but not mandatory; training will be provided.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Host/Host and contribute to creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $17.60-$19.27 per hour
Benefits:
Work Location: In person
