Job Overview
Support manufacturing digitalization initiatives by ensuring MES and shopfloor systems enable accurate reporting, quality validation, traceability, and analytics.
This role bridges Operations, Quality, Engineering, and IT to ensure system stability while enabling data-driven and AI-supported improvements.
What you’ll do:
MES Operations Support
- Provide daily operational support for MES systems
- Troubleshoot and resolve system issues
- Maintain system performance and data integrity
Digital & Analytics Enablement
- Develop and validate SQL queries and reports
- Support BI tools (e.g., Power BI)
- Ensure KPIs reflect real manufacturing performance
- Support cloud data platforms (e.g., Snowflake, Fabric)
AI & Automation Support
- Use AI tools (e.g., Copilot) to improve troubleshooting and documentation
- Maintain AI-supported knowledge base (SOPs, known issues, playbooks)
- Support AI-based monitoring (e.g., anomaly detection in KPIs)
- Help validate AI-generated alerts using operational data
- Build simple automation tools or bots when needed
System Integration
- Support MES integrations (MES ↔ ERP ↔ WMS ↔ PLC)
- Assist with API and JSON data integrations
- Participate in architecture and impact discussions
Testing & Deployment
- Support test case design and UAT
- Assist during deployments and go-live
- Validate system behavior under real production conditions
Requirements
- Information systems, computer science degree or equivalent.
- 3 year or more in traceability support on manufacturing environment.
- Strong MES and manufacturing process knowledge
- Advanced SQL
- Experience with BI tools (Power BI or similar)
- Experience with cloud data platforms (Snowflake, Fabric preferred)
- Basic Python knowledge (preferred)
- Understanding of APIs and system integrations
- Familiarity with AI tools (Copilot, automation platforms)
Pay: $86,000.00-$112,000.00 per year
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Experience:
- MES or traceability systems in a manufacturing environment: 3 years (preferred)
Work Location: In person
