Overview
We are seeking a knowledgeable and personable Budtender to join our team. The ideal candidate will possess strong customer service skills, a solid understanding of cannabis products, and the ability to provide an engaging and educational experience for our customers. This role involves assisting clients with product selection, managing transactions, and maintaining a welcoming environment. Bilingual abilities in English and French are highly valued, along with proficiency in computer operation and retail sales. The position offers an excellent opportunity for individuals interested in the evolving cannabis industry and committed to delivering exceptional service.
Duties
- Greet customers warmly and assess their needs to recommend suitable cannabis products
- Educate customers on product effects, usage, and safety guidelines
- Operate POS systems accurately for cash handling and transactions
- Manage cash register operations, including cashiering and upselling products
- Maintain organized merchandising displays and ensure product availability
- Handle inventory management, including filing and stock replenishment
- Assist with store merchandising, promotional displays, and cleanliness standards
- Provide exceptional customer service by addressing inquiries professionally and efficiently
- Support team leadership in maintaining compliance with all regulations and store policies
- Engage in continuous learning about new products, industry trends, and company procedures
Qualifications
- Proven experience in retail sales, hospitality, or customer service roles
- Strong communication skills in English; bilingual proficiency in French is a plus
- Familiarity with Microsoft Office applications such as Excel and Word; basic computer skills required
- Ability to perform heavy lifting when necessary (e.g., stocking shelves)
- Demonstrated organizational skills with attention to detail and time management
- Knowledge of POS systems, cashiering procedures, and computer operation preferred
- Ability to handle cash handling responsibly and accurately
- Excellent interpersonal skills with the ability to upsell effectively while maintaining professionalism
- Multilingual abilities are highly desirable to serve diverse clientele
- Prior experience or knowledge of cannabis products is advantageous but not mandatory; training will be provided
This position offers a dynamic work environment where professionalism, customer engagement, and product knowledge are essential. Candidates should be enthusiastic about contributing to a positive shopping experience while adhering to all regulatory standards within the industry.
Pay: From $18.50 per hour
Benefits:
- Flexible schedule
- Store discount
Work Location: In person