Front Desk Attendant

Shannex -
Dartmouth, NS

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Détails du poste

Occasionnel
De 16,83 $ à 18,10 $ de l’heure
Il y a 4 jours

Profil recherché

Hospitalité
Service à la clientèle
Microsoft Office
Expérience administrative
Diplôme d'études secondaires
Baccalauréat
Compétences en informatique
Terminologie médicale

Description complète du poste

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Front Desk Attendant to join our PARKLAND AT THE LAKES 2 team based in DARTMOUTH, NOVA SCOTIA.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional benefits include:

Approximate hourly wage: $16.83 - $18.10
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events

Access to continuing education and training through Shannex’s Centre of Excellence

Opportunities to be part of sector innovation and continuous improvement initiatives

Recognition and Rewards for service excellence and safety

About the Opportunity

Manages client relations and provides excellent service to all clients and visitors

Responds to all client issues/situations promptly and takes appropriate action to rectify concerns

Receives and routes telephone calls, greets and directs clients & visitors in a professional manner; provides information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary

Sorts and distributes incoming and outgoing mail; distributes forms, reports and other documents to appropriate staff and departments

Performs a variety of typing assignments, which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise, and print letters, tables, reports and other material

Prepares photocopies and facsimiles, and operates a variety of office equipment

Maintains and distributes office supplies

Establishes, maintains, processes, and updates files, records, and other documents, including daily census, client master lists, next of kin lists, client admissions / transfers / discharges; maintains client discharge files

May book client medical appointments and arranges transportation

Provide exceptional customer service to all clients and supports other departments including the dining room, sales, maintenance, housekeeping and chauffer

Keeps up to date on current events to open discussions with clients

Participates on/in department meetings and committees as required

Acts as a role model and mentor to orientate new staff

Additional duties as assigned/required

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A high-school diploma or GED

Office Administration/Professional Secretarial diploma or university degree

Minimum two years’ experience in client services/administrative

Knowledge of general office procedures and equipment

Excellent computer skills and experience in Microsoft Office Suite

Successful candidates will be required to obtain a?clear Criminal Record Check, prior to appointment.

Previous hospitality/customer service experience an asset, especially with seniors

Knowledge of medical terminology considered an asset

Ability to work during the day and weekends

A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

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