Job description - Property Management Coordinator (Housing Co-ops)
Join a fast growing team of professionals in a friendly and positive work environment. We are dedicated to providing sound management to not-for-profit housing cooperatives.
New Life Management Services Inc. is a property management company with a strong sense of community, a clear focus on positive change and business integrity. We are living-wage employer that provides competitive wages for our sector and region.
We are founded on the principles of transparency, accountability and sound management of housing cooperatives and not-for profit housing providers in British Columbia. New Life's focus is on providing positive, accurate and dependable solutions for day-to-day management, while providing solid solutions in the continually changing not-for-profit housing landscape.
The Role
We are looking for individuals who are adaptable and can work within a fast-paced office environment. Experience within the property management field is an asset, but not mandatory. We are looking for an effective communicator who has superb verbal and written skills, with the ability to multi-task and problem solve.
Responsibilities:
- Managing and coordinating the day to day activities associated with not-for-profit Housing Co-ops.
- Provide the necessary updates to the board of directors of the housing co-op, anticipating critical issues and creating solutions that will impact the successful operation of the housing co-op.
- Record and transcribe minutes of meetings for the co-op's board of directors.
- Evaluate property repair and maintenance requests and work orders, process work assignments based on priority - contact the appropriate vendor(s) to complete the work.
- Adhere to the appropriate rules, regulations and operating agreements of our clients
- Work with our accounting department to, monitor expenditures, collect receivables, process subsidy calculations and process expenses associated with the day-to-day operations of a housing co-operative.
- Communicate with the housing co-op's members in-person, via phone or email to achieve goals, resolve conflicts and be the point of contact between the board of directors and members.
Qualifications/ Skills
- Excellent written and verbal communication in English.
- Proficient in Microsoft Office programs
- Excellent self-management and time management skills.
- Excellent writing, proof-reading and presentation skills.
- Adherence to strict confidentiality and privacy protocols.
- Familiarity with housing cooperatives is an asset - but not mandatory.
- Must be analytical, well organized and have the ability to switch tasks quickly.
- Demonstrate a willingness to be flexible and adaptable to changing priorities.
- The ability to take the initiative and make independent decisions when needed.
Administrative Coordination
- Providing customer service via phone, email and letters.
- Preparing appropriate filing and reporting.
- Maintaining accurate records.
- Strong adherence to the client's rules, policies and procedures.
Systematization/ Organization
- Prioritizing day-to-day tasks.
- Utilizing task management software.
- Systematizing and organizing both physical and computer files.
- Adherence to inter-team communication protocols.
Maintenance Coordination
- Processing maintenance works orders.
- Triaging maintenance requests.
- Assigning work to appropriate trades.
- Being a professional point of contact for residents.
- Arranging access with residents.
Reporting/ Meetings
- Developing monthly professional reports.
- Attending monthly board meetings in the evenings.
- Attending general membership meetings.
- The ideal candidate has a commitment to providing professional and high-quality customer service, organizational skills and is a team-player.
If you are interested in joining a collaborative team of professionals, please send a resume and cover letter summarizing your weekly availability, experience and salary expectations.
Job Types: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
