Overview
Are you an experienced highly organized dental receptionist? We are looking for a superstar to expand our existing team. We are seeking a highly organized, skilled and friendly Dental Receptionist to join our well established dental practice in Mississauga. The ideal candidate will be the first point of contact for our patients, providing EXCEPTIONAL customer service and daily dental administration duties. This role requires proficiency in handling electronic dental records and familiarity with dental terminology and all dental procedures, ensuring that our office runs smoothly and efficiently. Dental experience and great customer service skills are a must for this position. ABELDent experience preferred. Experience working in an assignment office, balancing day end, treatment coordinating. Must be mature, professional, accountable and respectful. Please only apply if you have at least 2 years of dental experience.
Working days are: Monday to Friday and occasional Saturdays
Duties
- Greet patients warmly and manage the check-in process.
- Schedule and confirm appointments using ABELDent. Maintain accurate patient records in electronic medical records systems.
- Answer phone calls and respond to inquiries regarding services, appointments, and insurance.
- Process patient payments and handle billing inquiries.
- Collaborate with dental staff to ensure seamless patient flow and communication.
- Manage office supplies and maintain a clean, organized front desk area.
- Assist with administrative tasks as needed, including filing and data entry.
- Attend daily morning huddles
- Accurate chart audits
- Can effectively build a strong schedule
- Manage lab cases
Requirements
- Previous experience in a dental administration role within a dental office is required.
- Familiarity with electronic dental records systems; experience with ABELDent.
- Strong understanding of dental terminology.
- Excellent communication skills, both verbal and written.
- Proficient in using phone systems and basic office equipment.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and commitment to providing outstanding patient care.
- A dental assisting back ground would be a huge asset.
We welcome you to join our team as a Dental Receptionist, where you will play a vital role in creating a welcoming environment for our patients while supporting the overall operations of our practice.
Job Type: Full-time
Experience:
- Dental receptionist: 5 years (preferred)
Work Location: In person
