Overview
We are seeking a highly organized and customer-focused Front Desk Agent to join our team. This role is pivotal in creating a welcoming environment for our clients and ensuring smooth operations at the front desk of our medical office. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet patients and visitors warmly, providing exceptional customer service at all times.
- Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
- Schedule appointments and maintain the front desk calendar efficiently.
- Handle patient inquiries and provide information regarding services offered.
- Utilize Google Suite for documentation, communication, and scheduling purposes.
- Perform clerical tasks such as filing, data entry, and maintaining patient records accurately.
- Operate phone systems effectively to ensure clear communication within the office.
- Proofread documents to ensure accuracy and professionalism in all written communications.
- Assist with other administrative duties as needed to support office operations.
Requirements
- Previous experience in a front desk or customer service role, preferably in a medical office setting.
- Strong phone etiquette and communication skills to interact effectively with patients and staff.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar) for daily tasks.
- Excellent organizational skills with attention to detail for managing records and appointments.
- Ability to handle multiple tasks simultaneously while maintaining a professional demeanor.
- Familiarity with clerical duties and office equipment is preferred.
Join us as a Front Desk Agent where your contributions will make a significant impact on our patients' experiences!
Job Types: Full-time, Part-time, Casual
Pay: $16.50-$17.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Ability to commute/relocate:
- Arborg, MB: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
