We're partnering with a highly respected marketing and business solutions firm that has built its reputation by creating long-term client partnerships and delivering exceptional results.
They're looking for an experienced Account Director who is just as passionate about people and culture as they are about growing client relationships. This is an opportunity to join an organization where trust, collaboration, accountability, and continuous improvement aren't just values—they're how the business operates every day.
The Role
As the Account Director, you'll lead a portfolio of key client relationships while mentoring a talented account management team. You'll serve as a trusted advisor to your clients, helping them achieve meaningful business outcomes while driving portfolio growth, profitability, and long-term success.
You'll partner closely with leadership to identify opportunities, strengthen client relationships, and continually improve how work is delivered.
You'll be responsible for:
- Building trusted relationships with senior client stakeholders
- Growing and strengthening existing client partnerships
- Leading, coaching, and developing an engaged account management team
- Driving portfolio performance, forecasting, profitability, and client retention
- Leading strategic planning and client business reviews
- Collaborating across internal teams to deliver exceptional client experiences
The Ideal Candidate
You're someone who naturally builds trust and enjoys developing lasting relationships.
You think strategically but aren't afraid to roll up your sleeves when needed. You're commercially minded, accountable, and genuinely enjoy helping both clients and your team succeed.
You'll likely bring:
- 8+ years of experience in account management, client services, agency leadership, marketing, consulting, or a related business environment
- Experience leading and developing high-performing teams
- A track record of growing strategic client relationships
- Strong business and financial acumen
- Exceptional communication and relationship-building skills
- A proactive, solutions-focused mindset
- Confidence leveraging technology and AI to improve efficiency and client outcomes
The Organization
This is an established organization with more than 30 years of success and a reputation for building exceptional client relationships.
What truly sets them apart is their culture.
From the leadership team down, people are trusted, empowered, and genuinely supported. Collaboration is encouraged, accountability is valued, and continuous learning is part of everyday work. You'll have the opportunity to work with respected brands, contribute to meaningful projects, and be surrounded by talented people who genuinely enjoy what they do.
If you're looking for a leadership opportunity where culture matters as much as performance, we'd love to hear from you.
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.
