Insurance Administrator - Full-Time | Halifax, Nova Scotia
Contrast Insurance is looking for a detail-oriented and customer-focused Insurance Administrator to join our team in Halifax, Nova Scotia.
This is a full-time, in-office position that plays an important role in supporting our brokers, ensuring exceptional service for our clients, and helping our office operate efficiently. If you enjoy organization, problem-solving, and working in a collaborative environment, we'd love to hear from you.
What You'll Do
As an Insurance Administrator, you'll provide administrative and client service support across a wide range of insurance transactions. Your responsibilities will include:
- Processing data to assist with quotes, applications, policy renewals, and other policy transactions accurately and efficiently.
- Maintaining client documentation is complete and up to date.
- Responding to client phone calls and emails in a professional and timely manner.
- Assisting clients with billing inquiries, payment processing, and account reconciliation.
- Working closely with brokers and insurance companies to resolve policy and service-related inquiries.
- Contributing to a positive, organized, and client-focused office environment.
What We're Looking For
The ideal candidate will have:
- Strong customer service and communication skills with the ability to build positive relationships with clients and colleagues.
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Experience processing insurance transactions and maintaining accurate documentation would be an asset.
- Basic financial and billing knowledge, including payment processing, account reconciliation, and invoice review.
- Proficiency with Microsoft Office, and other business software.
- Previous experience in the insurance or financial services industry is preferred.
- A valid Nova Scotia General Insurance License, or the ability to obtain one if required.
- Completion of, or a willingness to pursue, professional insurance designations such as CAIB or CIP is considered an asset.
What We Offer
- A supportive, collaborative team environment.
- Opportunities for professional growth and continuing education.
- A stable, full-time position with a locally owned insurance brokerage.
- The opportunity to build a long-term career helping clients protect what matters most.
Job Types: Full-time, Permanent
Pay: $48,000.00-$58,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Ability to commute/relocate:
- Halifax, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- insurance : 1 year (preferred)
Work Location: In person
