Overview
We are seeking a dynamic and experienced Restaurant Supervisor to oversee the daily operations of our fast-paced South Indian pure vegetarian restaurant. The ideal candidate will have strong leadership skills, excellent customer service abilities, and hands-on experience working in a South Indian cuisine restaurant. A thorough understanding of South Indian dishes, food preparation, service standards, and restaurant operations is essential. This role involves supervising staff, ensuring food quality and safety, managing restaurant workflows, and creating an exceptional dining experience for our guests.
Responsibilities
- Supervise daily restaurant operations, ensuring smooth service flow and adherence to company standards.
- Lead, motivate, train, and evaluate front-of-house team members.
- Coordinate closely with the kitchen team to ensure timely preparation and delivery of authentic South Indian dishes.
- Maintain high standards of food quality, presentation, and consistency.
- Ensure staff have a good understanding of South Indian menu items, ingredients, accompaniments, and customer preferences to provide accurate recommendations and excellent service.
- Oversee food preparation and cooking processes while ensuring compliance with food safety and hygiene standards.
- Manage POS systems (such as Micros POS) for accurate order processing and cash handling.
- Handle customer inquiries, resolve complaints professionally, and ensure outstanding hospitality.
- Monitor inventory levels, assist with ordering supplies, and maintain cleanliness and organization throughout the restaurant.
- Assist with staff scheduling to ensure adequate coverage during busy service periods.
- Support the onboarding and continuous training of new team members.
Qualifications
- Minimum 2–3 years of supervisory experience in a South Indian cuisine restaurant or Indian restaurant, with preference given to candidates having South Indian restaurant experience.
- Strong knowledge of authentic South Indian cuisine, including popular dishes, traditional accompaniments, ingredients, and serving styles.
- Experience supervising restaurant staff in a fast-paced dining environment.
- Strong understanding of food preparation, cooking techniques, and kitchen operations.
- Familiarity with POS systems such as Micros POS and cash handling procedures.
- Excellent customer service and hospitality skills.
- Strong leadership abilities with the capability to motivate and develop team members.
- Thorough knowledge of food safety regulations and proper food handling practices.
- Excellent organizational and multitasking skills with strong attention to detail.
- Previous restaurant management experience is highly desirable.
- Experience in hotel or barista roles is considered an asset.
- Strong communication and interpersonal skills with the ability to lead by example.
Preferred Candidate:
- Previous experience working in a South Indian restaurant.
- Familiarity with traditional South Indian breakfast items, dosas, idlis, vadas, uttapams, biryanis, thalis, filter coffee, and regional specialties.
- Ability to thrive in a high-volume, fast-paced restaurant while maintaining exceptional guest satisfaction.
Pay: Up to $23.00 per hour
Benefits:
Work Location: In person