General Description
Providing service and maintenance, installing parts, and performing Preventative Maintenance (PM) on fitness equipment for both commercial and residential clients.
Responsibilities
· Diagnosing reported issues, or issues discovered while inspecting equipment. Making the necessary adjustments or repairs to resolve said issues.
· Performing preventative maintenance duties, as per client’s needs and contracts/agreements
· Installing replacement parts and thoroughly testing units afterwards, to ensure quality
· Maintaining and cleaning personal service vehicle. Reporting any vehicle issues or needs to supervisor of fleet management
· Effectively using the Field Service app on mobile phone to ensure you are starting and ending dispatched calls appropriately. Debriefing your work thoroughly and efficiently and providing supervisor with documentation, pictures, video, and all required follow-up information after calls are completed.
· Connect with on-site contacts and answer any service-related questions or inquiries they may have
· Be an effective communicator and team player within the organization, in addition to our external clients. i.e., customers/vendor partners/community partners/project management groups etc.
· Participate in any/all related service courses or training as instructed by upper management.
· Participate and be an active supporter of LIVunLtd's health and safety policies, in addition to other company policy and procedures as directed.
· Be organized, presentable, professional, respectful, flexible, driven and energetic.
· Understand and adhere to our Company Mission Statement & Core Values.
Qualifications:
To ensure success you need to multitask effectively in sometimes busy, fast-paced, dynamic environments, and perform your duties in a manner that maximizes your time.
· Excellent communication skills
· Background in fitness equipment service and repair, or mechanical/electrical service and repair in general
· Strong time management skills
· Strong mobile device skills
· Excellent customer service skills
· Must pass a driver’s abstract
· Must clear a criminal record check (including vulnerable sector/underage)
· Must, on occasion and when informed in advance, clear drug/alcohol tests when needed for specific site access locations
Territory
Service, directly report to the Customer Service Managers for Ontario
Work Hours
Be available between the weekday operating hours of 8AM and 5PM, Monday to Friday. You will be required to travel to various locations in the GTA or other surrounding areas, with occasional overnight trips. All travel expenses for such trips are covered. Your days and hours of work are subject to change by LIVunLtd to meet its needs. Your supervisor may require you to alter or amend these hours from time to time, either on a temporary basis or permanently.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Benefits:
- Company car
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program
Flexible language requirement:
Experience:
- maintenance or fitness industry: 1 year (preferred)
Language:
Licence/Certification:
- Driving License (required)
Location:
- Greater Toronto Area, ON (preferred)
Work Location: On the road
