Magnificent Tours prides ourselves in delivering premium quality tour experiences unlike any other, inspired by the natural setting of one of the world's greatest natural wonders. Our team of professionals with years of experience in the hospitality industry and vast local knowledge provide our clients with outstanding Niagara tour experiences, as well as unmatched hospitality services that help our clients experience Niagara in a unique and unforgettable way.
Magnificent Tours is currently seeking Tour Experience Drivers who are positive, highly energetic and guest service-focused to deliver the highest level of service and turn our Guest's experience to Niagara into a treasured memory for a lifetime.
Areas of Responsibility:
- Welcome and acknowledge all guests warmly, using their names when possible, and anticipate and address their service needs throughout the tour.
- Conduct a full "Circle Check" for the assigned vehicle at the beginning of each shift, reporting any damage or defects immediately.
- Pick up guests at designated times and locations according to daily bookings, ensuring all guests are accounted for after each stop along the tour.
- Conduct tours in accordance with brand standards and company procedures, providing guests with insightful information about local attractions and ensuring their safety and comfort throughout the journey.
- Maintain up-to-date knowledge of the local area, including appropriate routes to and from destinations, and provide guests with directions and information as needed.
- Conduct a thorough check of the bus at the end of each tour for any items left behind by guests, and promptly turn over any lost items to the Tour Desk.
- Ensure the cleanliness of the vehicle by collecting and discarding any visible garbage.
- Maintain understanding and compliance with all safety rules and regulations outlined under the Highway Traffic Act, as well as company policies and procedures.
- Perform any other duties as assigned by the management team
Requirements:
- Valid Ontario CZ Class Driver’s License and clean driver’s abstract.
- Niagara Parks Tour Guide License.
- Minimum 2 years of experience driving large transport vehicles.
- Proficient in reading and writing English.
- Ability to multi-task and organize time effectively and efficiently.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Job Types: Full-time, Seasonal
Pay: $20.50-$23.00 per hour
Application question(s):
- Do you have your CZ Drivers License?
Work Location: In person
