We are looking for a confident and detail-oriented Dental Office Administrator with a high level of accuracy, efficiency, and exceptional professionalism. The ideal candidate thrives in a clinical environment, ensures a high-quality patient experience, and contributes positively to our team culture.
Key Responsibilities
Patient Coordination & Experience
- Greet patients warmly and provide a seamless check-in and check-out experience.
- Coordinate new patient onboarding, including verifying forms, updating records, and guiding patients through their first visit.
- Proactive approach with scheduling and personalized follow-up.
Insurance & Financial Administration
- Prepare and submit insurance estimates and claims with accuracy.
- Communicate insurance coverage to patients.
- Ensure precise entry of payments and financial information.
Operational Excellence
- Manage schedules efficiently to optimize provider time and enhance patient flow.
- Troubleshoot scheduling issues and resolve patient concerns with professionalism and empathy.
- Support digital workflows, including managing digital charts, and documentation.
- Demonstrate strong time management and attention to detail in all administrative responsibilities.
Professionalism & Team Culture
- Model superior professional behaviour and uphold Clarence Street Dental Group’s values.
- Contribute positively to the team environment through clear communication and respectful collaboration.
- Maintain accuracy, efficiency, and a high level of organization in all aspects of the role.
What We’re Looking For
- Previous experience in a dental office administrative role (required).
- Strong understanding of dental terminology, insurance plans, and treatment coordination.
- Excellent communication skills—professional, clear, and patient-focused.
- High attention to detail, accuracy, and accountability.
- A team player who excels in a fast-paced, multi-provider environment.
- Proficient with dental software (Open Dental, Practice By Numbers, Max Assist, YAPI)
Why Join Clarence Street Dental Group?
- Supportive, collaborative team culture.
- Opportunities for professional growth within a large, multi-specialty practice.
- A workplace where professionalism, respect, and excellence are standard.
Ready to join a team that values your expertise and professionalism?
Contact us today!
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Tuition reimbursement
Application question(s):
- Do you have experience in a dental office?
- Are you a dental assistant?
Work Location: In person
Pay: $25.00-$30.00 per hour
Benefits:
- Dental care
- RRSP match
- Tuition reimbursement
Work Location: In person
