Front Desk Agent – Fairfield Inn & Suites by Marriott, Barrie
Job Type: Full-Time / Part-Time
Location: Barrie, ON
About Us: Fairfield Inn & Suites by Marriott Barrie is looking for friendly, detail-oriented Front Desk Agents to join our team. If you enjoy helping people and thrive in a fast-paced environment, we'd love to hear from you.
What You'll Do:
- Welcome and check in/check out guests with a warm, professional attitude
- Handle reservations, payments, and room assignments using Agilysys Stay PMS
- Respond to guest inquiries and resolve concerns in a timely manner
- Manage guest preference and communication through Empower GXP
- Promote Marriott Bonvoy loyalty enrolments and room upgrades
- Maintain a clean, organized front desk and lobby area
- Coordinate with Housekeeping and Maintenance on room status
- Support market sales and inventory restocking
- Complete daily checklists and shift handover notes
What We're Looking For:
- Previous Marriott experience is an asset
- Fluent in English
- Strong communication and customer service skills
- Comfortable with computers and learning new systems
- Availability for flexible scheduling, including evenings, weekends, and holidays
- Positive attitude and a team-first mindset
- Night Audit experience is an asset
What We Offer:
- Marriott hotel discounts worldwide
- Supportive team environment
Interested? Apply today with your resume. We look forward to meeting you!
Pay: $17.30-$17.60 per hour
Work Location: In person
