Chez ABB, nous aidons les industries à aller plus vite, de manière plus efficace et plus propre. Ici, le progrès est une attente, pour vous, votre équipe et pour le monde. En tant que chef de file mondial, nous vous donnons les moyens de faire avancer les choses. Ce ne sera pas toujours facile, car grandir demande de la ténacité. Mais chez ABB, vous ne serez jamais seul dans cette course. Run what runs the world.
Ce poste relève de :
Gestionnaire de service
ABB's Mine Hoist Systems team delivers solutions and services ensuring our customers get the most out of their investment. Our hoisting solutions help improve safety and productivity of the mines while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address our customers’ challenges and opportunities.
Our Hoisting Service Team supports customers with their ABB hoisting systems and solutions throughout North America. Our customers operate 24x7 and rely on ABB to support from installation and initial start-up, through to life-cycle services to maximize the availability of the solutions provided by ABB and optimize their operations.
You will execute service work as part of the ABB Hoisting Service Team specializing in mine hoist systems. You will learn and be involved on the complete hoisting system including mechanics and hydraulics with a specific focus on electrical powertrain and controls.
Located in Saskatoon, SK reporting to the Hoisting Service Manager, you will act as the technical point of contact person between customers and extended ABB teams.
Your Role: Own the Challenge
-
This role will be the key point of contact for all technical aspects after the system start-up as well as leading the maintenance program for the hoist systems.
-
Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifying technical problems and make analysis through remote or on-site activity in different Service categories.
-
Conduction hoisting system inspections and audits to ensure proper operation and safety level of the system.
-
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
-
Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures, and making recommendations to avoid the problem in the future.
-
Reporting work done in a timely manner and following up when needed.
-
Making suggestions for product, quality, and customer service improvements, and discussing them with management.
-
Require hands-on support at customer sites.
-
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
What it takes to run what runs the world
-
Minimum technology diploma required in a related field, preferably electrical.
-
Minimum of 5 years of related experience with industrial systems.
-
Mine hoist systems knowledge and experience are a definite asset.
-
Strong customer focus and the ability to relate well to customer needs.
-
Strong interpersonal, leadership, and organizational skills.
-
Must be able to work in a multi-disciplined service environment often under pressure filled conditions.
-
Excellent communication skills including the ability to write reports and speak effectively before customers or employees.
-
Valid passport and driver’s license.
-
Ability to work in Canada, United States and Mexico as required.
-
Travel will be required, including internationally
Why ABB?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
#LI-hybrid
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
This position is a new role.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $92,625 and $135,850 annually.
ABB valorise le dévouement, l’engagement et l’expertise de ses employés. En tant qu’employeur souscrivant au principe d’équité d’emploi, nous croyons en l’importance d’une main-d’œuvre inclusive et diversifiée. Nous nous engageons à faire en sorte que nos politiques et pratiques soient alignées avec le Programme d’équité en matière d’emploi, dans le but de constituer une équipe véritablement représentative des quatre groupes désignés :
- Les femmes
- Les peuples autochtones
- Les membres des minorités visibles
- Les personnes en situation de handicap
ABB s’engage à offrir des mesures d’adaptation raisonnables aux candidats en situation de handicap et encourage les personnes à s’auto-identifier durant le processus de candidature.
