At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.
Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.
Let’s shape the future of banking together!
What you will be doing:
As a Delivery Lead across our Digital Wealth teams, you will play a pivotal role in driving the successful delivery of our team’s business strategies and objectives. You will work closely with cross-functional teams including Product Owners, Developers, Designers, and QA engineers to ensure timely, efficient delivery of high-quality digital products and services. This is a rewarding, creative and challenging role, which demands initiative, resourcefulness and great collaboration and leadership skills.
Is this role right for you? In this role, you will:
- Champion Team & Culture
- Act as a team culture-catalyst living the Tangerine values, promoting engagement
- Onboard and standup new teams/members
- Foster a culture of transparency, accountability and empowerment with the team
- Champions a high-performance environment and contributes to an inclusive work environment.
- Championing a client- obsessed culture
- Leveraging a growth mindset, embracing learning and continuous improvement
- Contributing to a dynamic workplace fostering trust, integrity and inclusion
Removing obstacles to drive momentum across teams
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- Delivery
- Own and drive retrospective action plans
- Manage complex deliverables with team and stakeholders that span cross-functionally
- Manage sprint &release schedule
- Track and manage risks, issues, dependencies, action items and key decisions
- Anticipate, identify blockers and make sure the team is unblocked and can effectively complete their work
- Guide deliverables through the Tangerine and Scotiabank development management processes
- Provide stakeholder and executive communication, conflict resolution, negotiation and relationship building
- Keep the teams organized through facilitation and structured meetings
- Work with the team to identify roadmap/feature dependencies/impediments and remove them to enable the team: surface, track, escalate
- Identify team conflict, consult to resolve and escalate to Leadership Team for support when necessary.
- Manage administration and maintenance of workflow/management tools (Confluence/JIRA)
- Collaborate with the team to analyze and breakdown experiences into smaller components for estimation.
- Coordinate compliance and readiness procedures (Ex. Operational Readiness) with associated teams (Ex. Release Engineering, Security, etc.).
Engage and act as a conduit between stakeholders (e.g. risk, legal, audit) and team as needed for consultation throughout the course of the project.
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- Foster Agility & Quality
- Ensure Agile methodology is effectively executed
- Facilitate identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables
- Coach empirical product/experience planning/discovery tools/processes for complex initiatives
- Coach/implement techniques for defining product/experience problems/goals
- Facilitate and inform initiative estimation and feature/epic grooming sessions based on team performance trend
- Drive and coach teams for continuous improvement
Act as a key contributor and collaborator within the Agile CoP, support and contribute to agile transformation and maturity evolution at Tangerine
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- Collaboration & Transparency
- Provide regular, standardized reporting & action plans for; team performance & release plans
- Communicate within team and with external or executive stakeholders to track/document and manage dependencies between team
- Build and maintain solid, professional working relationships with peers within the team and stakeholders
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Diplomatic yet willing to have hard conversations with team members, products owner and delivery partners when there are challenges, issues impeding delivery execution
- Solid analytical and critical thinking skills with an ability to communicate at levels with all key organizational partners
- Exceptional working and practical knowledge of delivery frameworks for effective workflow visualization and management (Jira, Confluence, Kanban, Scrum Boards, etc.)
- Exposure to Agile delivery practices (DevOps)
- 5+ years of experience leading and mentoring agile teams
- 5 years' experience in managing and delivering complex software deliverables
- 2+ years delivering with variety of Agile frameworks including Scrum and Kanban
- Passion for guiding and coaching teams towards high performance and a deep pride in quality of work
- Strong relationship-manager, with proven accomplishments leading cross-functional teams
- Agile ‘mindset’ with flexibility to adapt, shift, navigate through varying set of priorities
- Eager to mentor, coach, teach and share
- Facilitation and fact-based problem solving to solution for immediate priorities
- Excellent written, verbal, virtual and live communication skills
- Enthusiastic, thorough and results-oriented; ability to help Team thrive in fast-paced environment
- Strong customer orientation with ability to interact with all levels of organization
- Comfort and confidence adapting to new tools and ways of working
- AI fluency
- A craving to contribute to a high-performing team
- Ability to drive results in periods of change
- Track record of fostering an inclusive culture
What's in it for you?
- You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
- We are creating something game changing and you get to make your mark on it.
- You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
- From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*
- Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)
Location(s): Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
