Customer Service and Office Administrator Duties:
- Answering customers’ inquiries by telephone or email
- Inside sales
- Quoting and processing orders for customers
- Scheduling drivers and transports
- Scheduling and preparing courier shipments
- Attention to detail and accuracy
- Proficient with Microsoft office
- Able to learn customized software
- Maintain confidential and sensitive information
- Filing and data entry
- Document management
- Preparing excel spreadsheets
- Faxing and emailing information
- Social media updates
- Creating newsletters and blog postings
Requirements:
*Must have practical office experience for at least 3 years
*Must have previous office customer service experience
*Enjoy talking and selling to customers
*Proficient with Microsoft Office
*Post- secondary education preferred
*Must be accurate and attention to detail
*Able to lift 35 pounds or 16 kg
*Valid driver’s licence with clean abstract
*Able to pass a background check
*Marketing knowledge is desirable
*Available to work a minimum of 25 hours per week.
Only candidates selected for an interview will be contacted.
Summary
In the role of Customer Service and Office Administrator, you will be essential in delivering outstanding customer service while managing various administrative tasks. Reporting to the Office Manager, you will utilize your core skills in office and clerical experience to maintain organized filing systems and support daily operations. Your proficiency in Microsoft Office and Excel will aid in data management, while your premium skills in QuickBooks and human resources will enhance our financial and personnel processes. Join our team to contribute to a collaborative environment that prioritizes efficiency and customer satisfaction.
Job Type: Part-time
Pay: $22.00-$24.00 per hour
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Are you comfortable in-office attendance?
Education:
Experience:
- office administration: 3 years (required)
Language:
Work Location: In person
