About the Role
We are a fast-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for an experienced Lead Cleaning Specialist to support daily cleaning operations across our properties.
This is a hands-on leadership role. You will still be actively cleaning, while also helping train new cleaners, perform quality inspections, and ensure all units meet our standards before guest check-in.
This role is ideal for someone with strong cleaning experience who takes pride in quality and enjoys leading by example.
Key Responsibilities
Cleaning & Quality Leadership
- Perform cleans to company standards across assigned properties
- Ensure all cleanings are completed on time and to quality expectations
- Conduct spot checks and quality inspections
- Handle re-cleans and quality corrections when required
- Ensure units are guest-ready and inspection-passed
Training & Team Support
- Train new cleaners on cleaning checklists and expectations
- Demonstrate proper cleaning techniques and workflows
- Support coaching and retraining for quality issues
- Lead by example in professionalism, reliability, and attention to detail
Coordination & Support
- Assist with daily cleaner assignments and coverage
- Communicate issues or concerns to management
- Help track cleaning supplies and flag restocking needs
- Support urgent turnovers and last-minute schedule changes
- Work closely with operations and maintenance teams
Requirements
- Minimum 2-year hands-on cleaning experience (short-term rentals, hotels, or residential)
- Experience training or guiding other cleaners
- Strong attention to detail and quality standards
- Reliable, punctual, and accountable
- Comfortable giving feedback and correcting mistakes
- Calm and solutions-focused under pressure
- Physically able to perform cleaning duties
- Comfortable using checklists, schedules, or mobile tools
Nice to Have
- Experience as a lead cleaner or supervisor
- Experience with inspections or quality control
- Familiarity with Airbnb / short-term rental turnovers
- Experience supporting multiple properties
Ideal Candidate Profile
- Takes pride in high-quality, consistent cleaning
- Leads by example and earns respect through work ethic
- Detail-oriented and quality-driven
- Comfortable training and supporting others
- Reliable, hands-on, and accountable
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Dental care
- Paid time off
Application question(s):
- How many years of professional cleaning experience do you have?
A) 1–2 years
B) 3+ years
Have you trained or supervised other cleaners before?
A) Yes – regularly
B) Occasionally
C) No
What type of properties have you cleaned?
A) Short-term rentals
B) Hotels
C) Residential
How do you handle a cleaner who consistently misses details?
Text answer
Are you comfortable performing inspections and re-cleans when needed?
A) Yes
B) No
Do you speak any other languages other than English?
Language:
English (required)
Work Location: In person
