Lead the Front. Empower the Team. Elevate Every Experience.
At Healthy Planet, our Customer Checkout Leaders are more than front-end supervisors — they are culture carriers and service champions who shape the entire front-of-store experience. You’ll oversee a dynamic team—ensuring seamless operations, memorable customer interactions, and an inviting store environment.
From energizing the team to coaching in-the-moment and problem-solving with heart, you’ll lead by example and bring a spirit of warmth, efficiency, and care to every shift. If you’re a people-first leader with a sharp eye and an energizing presence, this is your place to shine.
The typical hiring range for this position is $20 to $20.50. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy.
Ready to lead the front end with heart and hustle? Apply now and help make every visit feel like a welcome home.
Key Responsibilities
Leadership & Team Coaching
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Supervise and support a high-performing front-end team, including Checkout Champions, Sampling Ambassadors, and Merchandising Champions
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Lead with warmth, professionalism, and a hands-on approach
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Provide daily coaching, encouragement, and performance feedback across roles
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Support onboarding and ongoing training for all front-end team members
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Foster a customer-first, team-positive culture rooted in accountability and support
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Collaborate with store management to implement service and sales strategies
Customer Experience & Engagement
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Greet every customer with authentic enthusiasm and gratitude
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Resolve inquiries and concerns with empathy and quick thinking
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Educate customers on loyalty programs, demos, promotions, and in-store events
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Ensure the entire front end—from checkout to sampling—is welcoming, efficient, and aligned with our brand values
Front-End Operations & Oversight
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Manage all point-of-sale (POS) functions, ensuring accuracy and flow
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Oversee cash handling, deposits, returns, exchanges, and customer issue resolution
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Ensure front-end cleanliness, stock levels, signage, and product presentation
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Coordinate with Sampling Ambassadors on demo schedules and execution
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Partner with Merchandising Champions to ensure visual standards and product flow
Collaboration & Store Culture
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Support store-wide initiatives, wellness events, and seasonal programs
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Coordinate scheduling and break coverage for the front-end team
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Model strong communication, inclusivity, and brand pride in all interactions
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Be an active part of team huddles, meetings, and leadership discussions
Training & Compliance
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Completion of required Lessonly training modules
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Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
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Demonstrated commitment to attendance, punctuality, team collaboration, and reliability
Other Duties
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Perform additional tasks and responsibilities as assigned.
Qualifications
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3–5 years of experience in a customer-facing retail environment
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Previous experience in a keyholder, cashier lead, or supervisory role is preferred
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Strong leadership and coaching abilities with a service-first mindset
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Excellent communication and interpersonal skills
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High attention to detail and ability to multitask in a high-traffic environment
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Comfortable using POS systems and basic Microsoft Office tools
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Availability to work flexible shifts, including evenings, weekends, and holidays
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Physically able to lift up to 50 lbs and stand for extended periods
You’ll Thrive Here If You Are…
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A natural leader who inspires and uplifts your team every day
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Passionate about creating exceptional customer experiences
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Skilled at multitasking and problem-solving in a fast-paced environment
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Empathetic, approachable, and great at building relationships
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Detail-oriented with a focus on accuracy and operational excellence
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Dedicated to learning and growing alongside your team and company
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Excited to contribute to a culture that values wellness, positivity, and community
What We Offer:
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An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
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Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
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Exclusive employee discounts on our products—treat yourself while you help others find what they love
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Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
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Career-focused continuing education and development opportunities
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A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
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GoodLife Fitness corporate membership discounts
Life at Healthy Planet
At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.
Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:
Learn More About Life at Healthy Planet
At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled
