Company Overview
MDT Sporting Goods Ltd. (MDT) is the market leader in bolt action rifle chassis and accessories. Our products are used worldwide by firearm enthusiasts, manufacturers, and law enforcement agencies for accuracy, quality, and reliability. At MDT, we pride ourselves on working hard, enjoying what we do, and exceeding our customers’ expectations. With a focus on being legendary, we are looking for top talent and people who are excited and passionate to work in this industry to enhance our customers' experience.
Role Summary
MDT is looking for a highly organized, detail-oriented Sales Administrator to provide operational support to dealers and distributors. You will work closely with our Dealer Sales team and other departments to provide a Legendary customer experience.
Core Responsibilities
- Order Management: Own the intake, entry, and accurate tracking of domestic and international dealer orders through our ERP system from submission to final fulfillment.
- Account Support & Reporting: Serve as the main contact for major accounts by providing rolling sales data, backorder reports, and coordinating new product launch distributions.
- Financial & Program Administration: Process secure payments (CBS), issue credits/invoices, and manage specialized accounts.
- Compliance & Logistics: Oversee international export documentation, complete retail templates, and ensure all internal compliance standards are met.
- Database Integrity & Operational Accuracy: Maintain clean database records, audit account history for accuracy, and document workflows into Standard Operating Procedures (SOPs).
Who we are looking for
- Experience in communicating with customers and giving a high level of customer service.
- Positive and enthusiastic with the willingness to be Legendary
- Demonstrated willingness and ability to embrace technology and automation
- Superior verbal and written communication skills
- Detail-oriented self-starter with strong organizational skills
Key Systems
- Acumatica
- SPS Commerce
- Shopify
- Aunthorize.net
- Hubspot
- Shared Reporting & Spreadsheets
Pay: $22.00-$26.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- RRSP match
- Vision care
Ability to commute/relocate:
- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any experience with the key systems that we use? If so, which one and how many years of experience do you have?
Experience:
- Sales Administration: 1 year (preferred)
- Customer Support: 1 year (preferred)
Work Location: In person
