A workplace powered by you
At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.
We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing [email protected], as adjustments can be made to
help support you in your application process.
Billing Payments Control Advisor
Number of positions: 1 Job Location: Dunsmuir 11
Employment type: Permanent Region: Lower Mainland
Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid
Annual salary: $ 109,700.00 - 138,700.00
What you'll do
The successful candidate will be a member of the Revenue Management & Rate Operations team supporting the
operations and administration of the Governance, Risk and Compliance functions within the Customer Operations group by
working collaboratively with multiple internal business groups.
KEY ACCOUNTABILITIES:
- Conducts risk assessments across revenue management functions, systems, and processes, and designs, implements,
and monitors controls to ensure risks are appropriately managed and controls are proportionate to risk.
- Ensures compliance with internal and external policies, processes, tariffs, and control standards by applying sound risk
and control practices and implementing effective operational methods.
- Monitors, audits, and assesses the effectiveness of revenue management controls and business systems, identifying
deficiencies and ensuring corrective actions are implemented.
- Oversees fraud prevention and detection controls, including fraud risk assessments, transaction reviews, and reporting, to
minimize revenue loss and exposure to fraudulent activity.
- Reviews current revenue management control practices, benchmarks against industry best practices, and recommends
practical, value added improvements.
- Sets direction and priorities for control and process improvements based on risk, audit results, and compliance reviews.
- Provides recommendations to management and influences stakeholders to improve, change, or implement new controls.
- Acts as a lead for internal control and audit initiatives, tracking progress against plans, reporting results, and ensuring
timely delivery.
- Partners with corporate internal audit teams to support audit planning, research, investigations, and response activities.
What you bring
- Bachelor’s degree in business or finance.
- Minimum 5-7 years related experience with the emphasis on customer services, operations, or financial management
- Strong knowledge of common business and auditing practices and procedure, including a working understanding of BC
Hydro internal controls and the COSO framework
- Advanced knowledge of financial analysis and modeling techniques
- Chartered Professional Accountant designation and/or experience with financial controls would be an asset
- Understanding of the Electric Tariff, policies, legal and media implication of customer issues and relevant customer
systems.
What we offer
- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses
