Front Store Manager
With over 700 stores across the country, Pharmasave is one of Canada’s leading independent pharmacy and drugstore retailers. Since being founded in 1981, Pharmasave has focused on building a national platform of community-based retail outlets designed to provide customers with exceptional service, products, and advice.
Each Pharmasave store operates independently to serve its individual community, which ensures both programs and services tailored to the needs of customers and a commitment to helping all customers. Live Well With Pharmasave, Canada’s community pharmacy.
Duties and Responsibilities
Store Operations
- Lead and participate in initiatives to achieve the store’s strategic objectives.
- Participates in self-development activities related to current job function or future career growth.
- Ensure superior customer service is always provided including ensuring the front store is neat, clean and professional.
- Ensure all existing and new staff adhere to store policies. Take appropriate corrective actions where violations of store policies occur.
- Manage practices regarding returns, complaints, store security and employee discounts. Delegate such responsibility to responsible staff members.
- Carry out or delegate responsibility for cash handling, daily reports, banking, and deposits.
- Establish a good relationship within the business community.
Front Store Personnel
- Train all front store employees and ensure that all front store staff perform job duties in accordance with their job descriptions.
- Co-ordinate work schedules for all front store personnel.
- Supervise all front store personnel in day to day operations.
Inventory and Buying
- Ensure proper inventory control in all departments as per budgets and preferred supplier programs are followed.
- Assist in budgeting, buying, inventory and pricing objectives; work to maximize gross margins.
- Ensure invoices are checked against purchase orders.
- Attend buying shows when necessary; carry-out necessary preparation prior to the show.
- Co-ordinate with the receiver all retail pricing in keeping with store policy and local competition. Ensure all items on the shelf are priced properly, with the correct description, order number and UPC code. Make sure new shelf labels are put out for price changes as soon as possible.
- Assist in checking discrepancies in costs, quantities, or terms.
Merchandising
- Ensure daily facing of all sections, replenishment of stock and new products, delegate such responsibilities to Salesclerk.
- Co-ordinate all signage and POP materials including correct placement of window banners, promotional signage, and sale shelf talkers.
- Ensure all aspects of merchandising standards are always in place.
Skills and Qualifications
- Preference will be given to those with retail and/or management experience
- Must have excellent communication and decision-making skills
- Strong computer literacy is required
- Must have the physical ability to lift to 50 lbs
- Must possess a valid driver’s licence
All employees will be required to complete a criminal record check in accordance with Company requirements.
Job Type: Full-time
Work Location: In person
