POSITION SCOPE:
The Cleaning supervisor provides field support to our cleaning teams. Support provided includes training, guidance with starting new clients, inspections of team's performance and compliance within our usual high standards, assistance with troubleshooting customer requests/complaints, and coordinating site visits of accounts.
This position is not a 9 to 5 job, some flexibility is required as business needs dictate. If offered this position, you can expect a competitive base salary and the opportunity to expand your career based on performance. 80% of your time will be in the field and 20% of your time in the office for administrative tasks.
DUTIES & RESPONSIBILITIES:
· Meeting with the cleaning team in the field at customer locations
· Train new hires
- Maintain open communication with Assistant Site Manager/Site Manager regarding staffing issues, safety, supplies, and other related business concerns
· Providing guidance to the cleaning team in troubleshooting customer requests/complaints or deficiencies identified during client inspections
· Thoroughly documenting and providing reports on site visits/inspections.
· Assisting with new customer start ups, get keys, codes etc. , ensuring scope of work has been completed
- Maintain and secure storage areas and cleaning equipment/supplies ensuring safety of staff and the public
- Report equipment repairs and stock shortages
- Efficiently manage inventory levels of regularly ordered items
· Deliver customer supplies If needed
- Respond to inquiries outside business hours such as evening and weekends to meet business needs
REQUIRED SKILLS & ABILITIES:
- Good understanding of Occupational Health and Safety Act
- Strong verbal and written communication skills
- Basic computer and smart phone knowledge with experience using MS Office programs
- Ability to effectively analyze, plan, organize, prioritize, and meet deadlines
- Flexible to work some weekends
EDUCATION & EXPERIENCE
- Previous supervisory experience considered an asset;
- Valid driver’s license with an acceptable driving abstract;
- Acceptable security and criminal record check
Must be able to work well with others and be able to manage staff to meet their potential and company goals
Self Starter and able to work independently
Ideal candidate should be a driven, multitasker, who can effectively handle client and staff relations with a pleasant and professional demeanor. Strong communication skills, both written and verbally, is a must.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Ability to commute/relocate:
- Halifax, NS B3J 2G9: reliably commute or plan to relocate before starting work (required)
Experience:
- Cleaning: 1 year (required)
- Office Software Use: 1 year (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
