Luxe Bistro is a busy modern steakhouse/bistro with multiple event spaces. We have been operating for over twenty years in the By-ward market.
We are currently seeking a full-time, FOH manager to join our team. Candidates must have open availability with no scheduling restrictions, and bring the skills and professionalism to thrive in a fast-paced, guest-focused environment.
Your responsibilities:
Reporting to the Director, you will be responsible for the day-to-day management of front-of-house operations: coordinating service, supervising the team, ensuring customer satisfaction, maintaining hygiene, driving business performance, and managing administrative tasks.
- Supervise floor operations and ensure an exceptional customer experience: greeting, food service, and maintaining customer relationships
- Motivate, train, and develop the service team
- Ensure a positive and motivating work environment
- Participate in recruitment, scheduling, and administrative follow-ups
- Act as a brand ambassador by taking part in commercial events and supporting marketing strategies both internally and externally
- Monitor financial flows, manage bar and/or kitchen inventory alongside the Director and Kitchen Manager, analyze financial results to achieve objectives, and implement corrective actions
- Ensure the restaurant is always clean and well-maintained, participate in routine upkeep, and ensure food quality, safety, and hygiene standards are followed
Skills & Qualifications:
- Excellent communication skills in English and French
- Strong experience in sales management, profitability, and operational efficiency
- Customer-oriented mindset
- Inspirational leadership with an entrepreneurial spirit
- Proven expertise in team supervision and development
- Ability to motivate and manage staff effectively
- Coaching and team development skills
- Conflict resolution skills to maintain a positive work environment
- Positive attitude and continuous improvement mindset
- Autonomy and proactivity in work management
- High attention to detail and thoroughness in task execution
- Wine and spirits knowledge
- Valid drivers licence
- Smart Serve
Schedule:
- Full-time: 40-44 hours per week
- Availability Monday to Sunday with 2 days off per week
- Responsible for over shift, evening closing and openings(rotating schedule)
- Flexible schedule: shifts may include days, evenings, and/or weekends as needed
- Avialabilty on holidays
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount or free meals
Supplemental pay types:
Experience:
- Serving/ Bartending in a similar atmosphere: 5 years (required)
- Restaurant Management: 2 years (required)
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Experience:
- Bartending/ Serving: 5 years (required)
Language:
- English (required)
- French (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
