About the Role
This is a replacement role.
As part of our recruitment process, AI‑enabled tools may be used to assist with the initial review and pre‑screening of applications. These tools support, but do not replace human oversight and decision‑making.
Rosedale International Education – Committed to Transforming Education
Rosedale International Education Inc. (Toronto, Canada) delivers school learning solutions in K-12 transformative global education. Embracing innovation in academics and technology, Rosedale provides international schools a holistic education solution that includes transformative curriculum with teaching packages, integrated digital learning platform, and comprehensive quality assurance services. These offerings are designed to create life-changing learning outcomes to students around the world. Rosedale International Education operates Rosedale Global High School
Rosedale Global High School
Rosedale Global High School provides technology enabled and transformative learning experiences to a new generation of learners. We partner with leading international secondary schools to expand access to world-renowned education that empowers students to design their future and realize their full potential as global citizens, all within the familiar setting of their local school’s classroom. Committed to our growing diverse network and community, we are proud to offer the Rosedale Global High School Programs to over 5000 students across 95 schools in 17 countries—and growing.
Role Overview
We are seeking a highly organized, proactive, and detail-oriented Manager, Business Services to support the operational, financial, and people-related functions of the organization.
This role is ideal for someone who thrives in a dynamic and evolving environment where ownership, accountability, and collaboration are highly valued. The successful candidate will play a key role in ensuring operational efficiency across accounting, HR administration, business operations, and organizational data management.
The Manager, Business Services will serve as a trusted operational partner across departments, balancing hands-on execution with strong relationship management and process coordination. This role requires someone who can independently manage multiple priorities, maintain confidentiality, and contribute positively to team culture and organizational effectiveness.
Key Responsibilities
Business Operations & Accounting
· Manage the end-to-end billing process including invoicing, collections, accounts receivable, and payment tracking
· Support budget monitoring at both corporate and departmental levels in partnership with department leaders
· Process and maintain accounting transactions including bookkeeping, accounts payable, expense management, reconciliations, and financial recordkeeping
· Coordinate with external accounting and payroll partners regarding payroll processing, tax filings, and cross-border transactions
· Prepare and distribute regular financial and operational reports
· Support process improvements and operational efficiencies across finance and administrative functions
Human Resources Administration
· Manage payroll administration oversight through ADP, including payroll coordination, validation, reporting, and ensuring compliance with applicable payroll and employment standards requirements.
· Manage employee and contractor onboarding, contracting, offboarding, and employment documentation processes
· Maintain accurate and confidential employee records, databases, and HR documentation
· Respond to HR-related inquiries and support day-to-day employee administrative needs
· Support recruitment coordination and hiring activities for key roles as needed
· Assist in maintaining HR processes, policies, and internal communications that support a positive employee experience
Business Data & Operational Intelligence
· Develop, maintain, and manage business databases to ensure data accuracy, consistency, and accessibility
· Support cross-functional alignment and synchronization of operational and business data across departments
· Generate insights and reports that support operational decision-making and organizational planning
· Ensure data integrity and process consistency within internal systems and workflows
· Office & Administrative Operations
· Support the day-to-day operations and administrative management of the Rosedale office environment
· Coordinate operational logistics and administrative activities as required
· Support leadership and cross-functional teams with additional operational projects and priorities as needed
Qualifications
· Postsecondary education in Business Administration, Accounting, Human Resources, Finance, or a related field
· 3–7 years of experience in business operations, office management, accounting coordination, HR administration, or similar operational roles
· Strong understanding of accounting processes including invoicing, accounts payable/receivable, reconciliations, and expense management
· Experience supporting HR administrative processes including onboarding, employee records management, and recruitment coordination
· Strong organizational and multitasking skills with the ability to manage competing priorities independently
· High attention to detail and commitment to accuracy and confidentiality
· Strong written and verbal communication skills
· Proficiency in Microsoft Office applications, particularly Excel
· Experience working with databases, operational systems, and reporting tools
· Comfortable working in fast-paced, evolving, and collaborative environments
· Experience supporting cross-functional teams and multiple stakeholders
· Ability to commute to the Markham office a minimum of two days per week
Essential Attributes for Success
Ownership & Accountability
· Takes initiative and demonstrates strong ownership over responsibilities and deliverables
· Reliable, proactive, and highly accountable in managing day-to-day operations
· Comfortable working independently while maintaining strong collaboration with broader teams
Operational Excellence
· Strong attention to detail with a focus on accuracy, organization, and follow-through
· Ability to create structure, improve processes, and maintain operational consistency
· Effective at balancing multiple priorities while maintaining high-quality work
Collaboration & Culture Fit
· Team-oriented and collaborative with a positive, solutions-focused mindset
· Builds strong working relationships through trust, responsiveness, and professionalism
· High level of discretion and emotional intelligence when handling confidential information and sensitive situations
· Adaptable and comfortable supporting a growing and evolving organization
Communication & Problem Solving
· Strong communicator with the ability to interact effectively across departments and levels of the organization
· Resourceful and proactive in identifying issues and driving solutions forward
· Comfortable navigating ambiguity and supporting evolving business needs
Why Join Rosedale?
At Rosedale International Education, you will be part of a mission-driven organization that is transforming education on a global scale.
This is an opportunity to contribute meaningfully to a collaborative and growing organization where your work directly supports operational excellence, employee experience, and student impact around the world.
You will join a team that values innovation, accountability, collaboration, and continuous growth while working in a dynamic international environment with meaningful purpose.
Work location policy
Hybrid. The candidate should be able and willing to commute to Rosedale’s HQ Office in Markham at least two days a week.
Job Type: Full-time
Pay: $63,000.00-$67,000.00 per year
Work Location: Hybrid remote in Markham, ON L3R 1A2
