RE/MAX Rouge River Realty Ltd. is seeking a professional, organized, and customer-focused Front Desk Receptionist to join our team. As the first point of contact for clients, agents, and visitors, you will play a key role in creating a positive office experience while supporting the daily administrative operations of a busy real estate brokerage.
The ideal candidate is detail-oriented, technologically savvy, and able to manage multiple priorities in a fast-paced environment. Previous real estate experience is an asset but not required.
Responsibilities
- Greet visitors, clients, and agents warmly, ensuring a positive and professional first impression.
- Manage a multi-line phone system, directing calls appropriately and maintaining excellent phone etiquette.
- Schedule appointments and assist with meeting room bookings.
- Perform data entry and maintain accurate records using real estate and office software systems.
- Create and prepare documents, forms, marketing materials, and other office resources using industry-specific and brokerage tools.
- Handle filing, document management, light housekeeping, and general clerical duties to maintain an organized office environment.
- Proofread documents and assist with correspondence and administrative projects.
- Provide exceptional customer service by responding to inquiries promptly and professionally.
- Support agents and staff with day-to-day administrative requirements.
- Coordinate with team members to ensure efficient front desk operations and communication across the office.
Qualifications
- Previous experience in reception, office administration, customer service, or a similar role.
- Strong working knowledge of Microsoft Office (Word, Excel, Outlook) and general office technology.
- Experience with Lone Wolf, SkySlope, Canva, or other real estate and marketing platforms is considered an asset.
- Excellent organizational skills with strong attention to detail and accuracy.
- Strong verbal and written communication skills, including professional phone etiquette.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Previous experience in a real estate brokerage or related industry is an asset but not required.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Experience with basic third-party graphic design and marketing platforms, including the ability to create professional brochures, social media graphics, presentations, advertisements, and other branded materials is a bonus.
- Self-motivated learner who embraces new technology, seeks out solutions independently, and is comfortable mastering new tools and systems with minimal supervision.
What We're Looking For
We are looking for someone who is professional, dependable, resourceful, and enjoys helping others. The successful candidate will take pride in providing exceptional service while contributing to a collaborative and supportive team environment.
Pay: $19.00-$22.00 per hour
Work Location: In person
