About Absolute Stainless
Absolute Stainless Inc. is a leading Canadian distributor of stainless steel and corrosion-resistant threaded fasteners. As a family-run business, we have built our reputation over 30 years by providing exceptional customer service, extensive inventory, technical expertise, and dependable supply solutions to manufacturers, distributors, OEMs, and industrial customers across Canada.
The three pillars of our company's success are teamwork, communication, and continuous improvement.
As we continue to grow, we are expanding our sales team and are looking for an Outside Sales Representative for Eastern Ontario who is passionate about building long-term customer relationships and driving new business growth.
Position Summary
The Outside Sales Representative is responsible for managing an assigned territory in Eastern Ontario, growing the existing customer portfolio, and developing new business opportunities throughout Ontario.
This is a relationship-focused sales position requiring frequent face-to-face customer interaction. The successful candidate will inherit an established book of business and is expected to develop new accounts within the assigned territory.
Candidates do not need to be technical experts when they join us—but they must demonstrate the ability and desire to quickly learn our products, applications, markets, and customers.
What We Offer
- Competitive base salary
- Lucrative commission for new business
- Car allowance and travel reimbursement
- Comprehensive health and benefits package
- Ongoing product and sales training
- Modern CRM and ERP tools (Epicor Prophet ERP and White Cup CRM)
- Opportunity for career growth within a successful Canadian distributor
Training & Onboarding
Every new Outside Sales Representative participates in a comprehensive onboarding program designed to ensure long-term success.
Training includes:
- Stainless steel and specialty alloy fasteners
- Product applications and technical fundamentals
- Customer industries and market segments
- Epicor Prophet 21 ERP
- White Cup CRM
- Internal sales processes
- Quoting and pricing
- Prospecting methodology
- Territory planning
- Sales strategy and account management
When training is successfully completed, representatives transition into full field responsibilities.
Key Responsibilities:
Territory Management
- Manage an assigned sales territory
- Take ownership of an existing customer portfolio
- Develop territory growth strategies
- Build long-term partnerships with customers
- Develop account plans to grow revenue and profitability.
- Conduct regular business reviews with key customers.
- Identify cross-selling and upselling opportunities.
New Business Development
A major focus of this position is generating new business.
Responsibilities include:
- Prospecting new customers through strategic territory planning
- Cold calling
- Networking
- Referrals
- Trade shows
- Digital prospecting
- CRM-driven lead management
The successful candidate is expected to consistently develop qualified opportunities that become long-term customers.
Customer Visits
After completing onboarding, representatives are expected to spend:
- 3-4 days per week on the road visiting existing and prospective customers
- 1 day per week working from our Mississauga office for planning, CRM updates, quotations, meetings, and collaboration with the Inside Sales team. It can evolve to work from home as the candidate becomes more tenured.
Sales Activities
- Prepare quotations and proposals
- Negotiate pricing within company guidelines
- Follow up on opportunities until closed
- Build relationships with purchasing, engineering, production, maintenance, and management personnel
- Coordinate with Inside Sales to provide exceptional customer service
- Maintain accurate CRM records
- Achieve quarterly and annual sales objectives
Customer Service
- Respond promptly to customer requests
- Resolve issues by working closely with Inside Sales, Operations, Purchasing, and Quality Control
- Ensure customer satisfaction throughout the sales process
- Act as the primary point of contact for assigned accounts
Market Intelligence
- Monitor competitive activity
- Identify emerging industries and market opportunities
- Share customer feedback with management
- Recommend new products and business opportunities
Qualifications
- 3 years of outside sales experience in B2B distribution of industrial or technical products
- Ability to quickly learn technical products
- Strong relationship-building and communication skills
- Proven ability to develop new business
- Self-motivated and highly organized
- Excellent presentation and negotiation skills
- Strong time management and planning abilities
- Owns a vehicle and valid driver’s license with willingness to travel
Preferred
- Experience selling industrial fasteners
- Experience selling stainless steel fasteners
- Experience in industrial distribution
- Experience working with manufacturers, OEMs, fabricators, or industrial distributors
- Experience using CRM and ERP systems (Epicor Prophet 21 and White Cup CRM are assets)
What Makes You Successful
The ideal candidate:
- Learns technical products quickly
- Enjoys meeting customers face-to-face
- Utilizes a CRM system
- Is naturally curious and asks good questions
- Is disciplined with prospecting and follow-up
- Builds trust through professionalism and responsiveness
- ·akes ownership of results
- Works collaboratively with Inside Sales and Operations
- Is resilient, competitive, and driven to exceed goals
Key Performance Indicators (KPIs)
Performance will be measured using a balanced scorecard that may include:
- Sales revenue growth
- Gross profit growth
- New customer acquisition
- Existing account growth
- Prospecting activity
- Customer visit frequency
- CRM data quality
- Customer retention
- Pipeline development
- Sales forecast accuracy
- Overall contribution to team objectives
Why Join Absolute Stainless?
At Absolute Stainless, you will inherit an established customer base while having the opportunity to significantly grow your territory through new business development. You’ll receive structured training, work alongside an experienced Inside Sales team, and represent one of Canada’s most respected distributors of stainless steel fasteners.
You will be working in a supportive team environment with an opportunity to grow within a stable and expanding company.
If you enjoy building relationships, solving customer problems, and winning new business, we’d like to hear from you.
Pay: From $50,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Application question(s):
- Do you have experience prospecting and developing new business?
- Briefly describe your most relevant outside sales experience, including the products or industries you sold into.
- Do you have a valid driver's licence and reliable vehicle, and are you willing to travel throughout Eastern Ontario?
Experience:
- outside B2B sales: 3 years (required)
Work Location: On the road
