Senior Service Advisor / Automotive Sales AdvisorTop Performers Wanted
We're not looking for someone to answer phones and book oil changes.
We're looking for a sales-driven Service Advisor who can build trust with customers, present recommendations confidently, and help maximize the potential of a busy automotive repair facility.
If you're the type of person who can consistently sell work that customers genuinely need, keep technicians productive, and thrive in a fast-paced environment, we want to talk to you.
About the Role
You will be the primary link between our customers and our technicians. Your job is to ensure vehicles move efficiently through the shop while identifying opportunities, presenting recommendations, and helping customers make informed decisions about repairs and maintenance.
You are not a receptionist.
You are not a technician.
You are the person responsible for keeping work flowing, technicians productive, customers informed, and sales moving.
What You'll Be Doing
- Building estimates and repair orders
- Presenting repair recommendations to customers
- Closing approved work
- Following up on declined work opportunities
- Prioritizing and dispatching work to technicians
- Coordinating workflow throughout the day
- Maintaining strong communication with technicians and management
- Monitoring technician productivity and shop efficiency
- Maximizing repair order value through ethical recommendation sales
- Creating an exceptional customer experience from start to finish
What We're Looking For
- Proven experience as a Service Advisor, Automotive Sales Advisor, or similar role
- Strong sales ability with a track record of consistently achieving results
- Ability to confidently discuss repairs, maintenance, and vehicle needs
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Ability to handle pressure in a busy shop environment
- Self-motivated and performance-driven
- Experience with shop management software is an asset
The Right Person
The ideal candidate understands that customers often don't know what their vehicle needs. Your job is to educate, build trust, and help them make the right decisions.
You know how to:
- Build value before discussing price
- Handle objections professionally
- Turn inspections into approved work
- Keep technicians productive
- Follow up and close opportunities
- Increase average repair order value without sacrificing customer trust
Compensation
Competitive base salary plus performance incentives.
We are willing to pay exceptionally well for someone who can consistently drive revenue, improve workflow, and contribute to the growth of the business.
Why Join Us?
- Busy, established shop
- Strong support team
- Dedicated receptionist handling basic incoming calls
- Shop manager in place
- Opportunity to make a significant impact
- Performance-based earning potential
- Long-term career growth
If you're an average Service Advisor, this probably isn't the position for you.
If you're a top performer who takes pride in generating results, building customer trust, and helping a shop grow, we'd love to hear from you.
Apply today and tell us about your sales achievements, average monthly sales volume, and what makes you stand out from other advisors.
Pay: $80,000.00-$130,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: In person
