Student Records and Operations collect enrollment data for all Alberta students as well as achievement data for high school (grades 10 to 12) students. The system produces and distributes high school transcripts and diplomas, provides help desk services for student records related issues to students, schools, school authorities, parents and the public. Information in (Provincial Approach to Student Information) PASI as the source of truth, is being used to determine funding, monitoring and audit educational services.
This position collects, processes, and maintains student demographic data, enrollments, grant codes, school marks, diploma exam school marks and diploma examination registration from schools and school authorities throughout province as well as out of province. Liaise and problem solve with public, schools, authorities to provide information regarding high school completion. Facilitate Education Verifications for employment and higher education globally. This position also processes the assignment and maintenance of the Alberta Student Number (ASN).
Responsibilities include:
1. As the first point of contact, the incumbent exercises judgment and do research to provide the most appropriate procedure or course of action to follow during email and phone inquiries from various stakeholders using applicable legislation, policies, procedures, regulations, and precedents such as: The School Act; Education Act; Guide to Education; PASI Operation Guide, and PASI Community Site.
2. The incumbent must have a broad knowledge of any PASI enhancements and data fixes done to be able to support school and school authorities on school enrollments, courses and marks, student documents and appropriate codes.
3. The incumbent must have a technical knowhow of the different emerging technology trends on acceptable browsers, device, and software to be able to provide support to external stakeholders.
4. Student Record representatives steward all Alberta students’ enrollment data and achievement data for high school (Grades 10 to 12) students using the PASI System. Produce and coordinate high school transcripts and diplomas documents to be used for gainful employment and higher learning. Support Albertans and stakeholders regarding student educational record-related inquiries through myPass and PASIprep.
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