Our office in North Burnaby is looking for a professional and motivated receptionist who will be responsible for greeting patients, scheduling appointments and answering basic questions about the dental office. The ideal candidate is patient-friendly and has excellent communication skills. We are looking for an energetic and outgoing individual who has knowledge of dental terminology, treatment options and insurance coverage. 2-3 years Experience in Tracker or Cleardent software is required.
Responsibilities:
- Answer phone calls and direct calls to dental staff as needed.
- Prepare patient charts for appointments.
- Prepare records for patients in files and computer database.
- Answer messages and requests for dental assistance.
- File and retrieve patient records.
- Greet patients as they enter the office.
- Meet with patients to discuss treatment plan.
- Direct bill Insursnce and dual insurances
- Get approvals for major treatments such as crown, bridge, invisalign
- knowledge in doing AR through the software is an asset
Pay: From $28.00 per hour
Flexible language requirement:
Work Location: In person