IMMEDIATE OPPORTUNITY AVAILABLE
Bilingual (English-French) Customer Service Claims Specialist:
- Based in our Bowmanville Head office.
- Located off the 401 @ Liberty Ave.
- Monday to Friday, 9am to 5pm (40 hrs).
Main day to day responsibilities:
- Check in /communicate with customers to help resolve their claim/issues.
- Address and close open claims efficiently and in a time sensitive manner.
- Accurately and efficiently record required data in claims database.
- Build trust with retailers and consumers by resolving issues in a timely manner.
You are the ideal person if you are:
- Bilingual-French & English.
- Comfort/experience with Outlook and Excel would be beneficial.
- Great communicator who’s proficient in problem solving.
- Willingness to learn.
- Performance driven.
- Resourceful
- Ability to adapt quickly with great time management skills.
- Organized to meet deadlines & work well under pressure.
- Empathetic & patient with a passion for helping people.
- Amazing attention to detail.
- Thriving in a fast-paced fun environment and can put yourself in the customers shoes.
- Knowledge on appliances
Training will be provided.
Job Types: Full-time, Permanent
Pay: $45,000.00-$49,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
Work Location: In person
