Front Desk Administrator (Temporary Medical Leave Coverage)
Active Care Physiotherapy Inc.
Location: Ingersoll, ON
About Us
Active Care Physiotherapy is a well-established, patient-focused physiotherapy clinic providing exceptional care in a welcoming and professional environment. We are seeking a friendly, organized, and dependable Front Desk Administrator to join our team on a temporary basis to provide coverage during a medical leave.
Position
This is a temporary full-time position with an anticipated duration of approximately 1 month, with the possibility of extension depending on operational needs.
Responsibilities
- Greet patients and provide outstanding customer service
- Answer incoming phone calls and respond to inquiries
- Schedule and confirm appointments
- Manage patient registrations and update electronic medical records
- Process payments and balance daily receipts
- Verify insurance information and assist with direct billing
- Coordinate communication with physiotherapists and support staff
- Maintain a clean, organized, and professional reception area
- Perform general administrative duties as required
Qualifications
- Previous experience in medical, dental, allied health, or customer service is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable using computers and learning clinic management software
- Professional, dependable, and detail-oriented
- Ability to work independently while contributing to a collaborative team
Hours
Monday to Friday
Approximately 35–40 hours per week (hours may vary slightly based on clinic needs).
What We Offer
- Supportive and friendly team environment
- Comprehensive training
- Competitive hourly wage based on experience
- Opportunity to gain experience in a busy multidisciplinary healthcare setting
How to Apply
Please submit your resume along with a brief cover letter explaining why you would be a great fit for our team.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Active Care Physiotherapy Inc. is committed to providing an inclusive and accessible workplace. Accommodations are available throughout the recruitment process upon request.
Pay: $17.20-$20.00 per hour
Education:
- Secondary School (required)
Work Location: In person
