Job Summary
We are seeking a dedicated and organized Dental Admin to join our team. The ideal candidate will be responsible for managing front desk operations in a busy dental office, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, attention to detail, and familiarity with medical and dental terminology.
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Manage patient scheduling, including appointments, cancellations, and rescheduling.
- Handle incoming calls on multi-line phone systems with excellent phone etiquette.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Review documentation for accuracy and completeness prior to patient visits.
- Assist in the preparation of care plans and coordinate with dental providers as needed.
- Maintain cleanliness and organization of the front desk area and patient waiting room.
Qualifications
- Only candidates with some knowledge /experience in dental field need to apply. Minimum 1 year dental experience preferred.
- Experience with Tracker dental software preferred, training can be provided.
- Strong computer skills with proficiency in Microsoft Office Suite.
- Excellent customer service skills with the ability to communicate effectively with patients and staff.
- Ability to work well under pressure while maintaining attention to detail in a fast-paced environment.
- Strong organizational skills with experience in office management or administrative support. Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the smooth operation of our dental practice.
- Knowledge of Punjabi language is an asset.
Job Type: Full-time
Benefits:
- Dental care
- On-site parking
Work Location: In person
