Salary Details: The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr. Job Summary:
Come work as a Coordinator, Language Services with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health (VCH) is looking for a Coordinator, Language Services to join the Communications, Equity, and Partnership Team. Apply today to join our team!
Guided by our core values, Vancouver Coastal Health (VCH) has developed a central translation service team. The Language Services team supports culturally safe, quality care by improving patient/client access to health information and reducing language barriers. The team is responsible for translating health and clinical information and works in partnership with other language services teams including Virtual Health at VCH and the Provincial Language Services team at BC Health Shared Services.
As a Coordinator, Language Services with Vancouver Coastal Health you will:
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Provide centralized operational, coordination, and technical support for translation services across VCH.
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Be responsible for coordination of translators and service providers, backend workflow execution, and systems management, while the Program Leader leads internal partner engagement, prioritization, and overall service oversight.
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Manage the operational components of translation requests, ensuring that clinical and public-facing materials are processed, coordinated, and delivered in a timely, accurate, and culturally appropriate manner. The role functions as the primary coordination hub for translation workflows, supporting consistent and efficient service delivery across a high-volume, time-sensitive portfolio.
This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.
Qualifications:
Education & Experience
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Bachelor’s Degree or Diploma in Business Administration, Communications, Linguistics, Translation or a relevant field.
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Three to five years (3-5) of recent, related experience in project coordinator, operational coordination or language services coordination or an equivalent combination of education, training and experience. Relevant experience in the healthcare sector is an asset.
Knowledge & Abilities
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Demonstrated ability to coordinate multiple concurrent projects in a high-volume, time sensitive environment
- Strong proficiency with project management systems, databases, and computer-assisted translation (CAT) tools. Ability to troubleshoot technical, system, and workflow issues in real time.
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Proven ability to coordinate external vendors, including assignment of work, issue resolution, and relationship management.
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Strong attention to detail with experience managing multi-step workflows, file handling, and quality coordination processes.
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Ability to track, organize, and interpret operational data to support workflow management, invoicing verification and reporting.
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Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
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Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
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Strong communication and interpersonal skills to coordinate effectively with internal partners and external service providers.
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Ability to identify issues and escalate appropriately in a timely manner.
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Experience working with translation services, multilingual environments, or culturally responsive communications is an asset.
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Experience working with and maintaining Translation Memory (TM) and Term Bases (TB) is an asset.
Closing Statement:
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
Why Join Vancouver Coastal Health (VCH):
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply online via the
Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the
https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
