Job Posting
Employment Consultant
Title: Employment Consultant
Location(s): Ottawa, ON (Primarily Kanata)
Salary: $53,633.18 - $60,705.12 per annum/hour **based on work experience
Hours: 40-hour work week (35 working hours plus 5 hours allocated to daily half hour paid lunches and unpaid breaks)
Employer: John Howard Society of Ottawa
How To Apply: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/
Closing Date: Friday, June 12th, 2026
About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.
About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.
About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.
About the role:
This role is under direct direction of the Program Coordinator or their designate, and under the general direction of the Community Supports and Services Director. The primary responsibilities of the Employment Consultant:
Provide aid, advice, information, and support to clients on all aspects of employment search and career planning. Part of this role is also workshop facilitation and outreach presentations. This position will require the delivery of employment services primarily at the office in Kanata.
As the successful candidate, you will have:
University Degree/College Diploma in a Social Services program OR related field.
Bilingualism in English/French.
Preferred Experience:
Experience with Employment Ontario Employment Services Programs.
Experience working with Case Management Databases (i.e. CaMS and CaseFLO).
Experience in social services.
High level of computer proficiency (MS Office, databases, Excel).
Experience working with clients facing barriers to employment including mental health.
You’ll also be prepared to:
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Provide a range of direct individualized services to clients, including intakes, needs assessment, supportive counselling, and job placement (where appropriate).
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Assist clients with career exploration, resume preparation, job search strategies and interview skills; coaching and mentoring by appointment and walk in.
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Facilitate employment opportunities for clients through regular recruitment and contact with prospective employers (for information, referral, job leads and placement).
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Facilitate workshops related to employment needs of clients as needed.
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Aid clients and market Employment Ontario programs (including Better Jobs Ontario and Job Creation Partnership).
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Regularly provide new job postings and leads to clients; keep all resources in Resource room up to date and current.
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Facilitate and organize information sessions, workshops and job fairs as required.
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Explore new resources in response to emerging client needs and labor market.
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Maintain up to date knowledge of community resources to make appropriate referrals to other services.
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Maintain accurate, organized and up to date records and client files and always maintain client confidentiality.
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Maintain daily input of service plans and case notes into database.
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Assist with other roles within the organization as required.
Successful Candidates will:
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Successfully identify individual employment needs and support clients with appropriate services.
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Have knowledge of and make use of community, government, employment and training resources and labour market information.
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Must be able to work a flexible schedule to accommodate the needs of clients that will involve some evening and weekend work as required.
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Be outgoing, innovative, and enthusiastic, with a passion for assisting others.
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Have strong organizational, time management, coaching, social media, networking, and administration skills.
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Possess strong verbal and written communication skills.
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Have sound knowledge of labour market needs/trends and community resources.
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Be knowledge of social, environmental, employment and cultural issues affecting individuals.
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Be able to obtain clear Level 2 Police Records Check.
You’re a fit with our organizational culture, if you mirror our values in the way you work:
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You are committed to providing the highest quality of care for your clients, through responsive, innovative, and evidence informed approaches.
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Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
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Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
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You work in a way that helps employees and clients live their strengths and reach their potential.
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Work with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.
You’re a fit with our organizational culture if you believe:
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In building meaningful connections across our programs, partners, and neighbourhoods in order to foster inclusion and empowerment.
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In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self.
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That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports.
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In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability.
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In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.
We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.
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