About Hear North Audiology
At Hear North Audiology, we're a locally owned and operated hearing clinic proudly serving Sudbury and the surrounding communities. Our team is committed to providing exceptional, personalized hearing care while helping people stay connected to the sounds that matter most.
We believe great patient care is a team effort. While our audiologists provide expert clinical care, our administrative team is the heart of the clinic—creating a welcoming environment, keeping everything running smoothly, and ensuring every patient feels supported from their first call to their final follow-up.
Job Summary
We are seeking a friendly, reliable, and organized Office Administrator to be the first point of contact for our patients while supporting the day-to-day operations of our clinic. The ideal candidate is a team player who thrives in a fast-paced environment and is committed to providing outstanding care and service.
Key Responsibilities
- Greet clients warmly;
- Manage patient check-in and check-out process;
- Answering phone calls;
- Answering email inquiries;
- Scheduling appointments;
- Collect, verify and update client information;
- Maintain accurate and up-to-date patient records by documenting conversations, hearing aid shipments, appointments, and other relevant clinical and administrative events;
- Prepare shipment of hearing aids;
- Collaborating with staff to ensure a smooth experience for clients and a pleasant environment for all;
- Minor hearing aid repairs (growth opportunity);
Qualifications
- High school diploma required; post-secondary education in office administration is an asset.
- 2+ years of office administration or administrative assistant experience preferred.
- Bilingual (French/English) preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and accuracy.
Benefits
- Healthcare stipend of $1,500.00 CAD per annum.
- 5 days of paid sick leave
- 10 days of paid vacation
How to Apply
Please submit your resume and a brief cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $23.00 per hour
Benefits:
- On-site parking
- Paid time off
Work Location: In person
