Job Summary
We are looking for a detail-oriented Administrative Assistant who excels at both customer service and accounts receivable. In this role, you will be a key point of contact for customer inquiries while ensuring our billing operations run smoothly and accurately.
Responsibilities
- Customer Orders: Process customer orders accurately and efficiently, ensuring details are entered correctly and orders are followed through from receipt to completion.
- Invoice Processing: Generate, verify, and send accurate invoices to customers.
- Customer Support: Answer incoming phone calls and emails. Resolve client inquiries and provide general assistance with a friendly, professional attitude.
- Office Administration: Maintain physical and digital filing systems, manage office mail, and order supplies.
- Data Management: Record day-to-day financial transactions and update client accounts.
- Other Administrative Tasks: Assist with other administrative duties as assigned.
Qualifications
- Experience: 2+ years of experience in an administrative role, with direct exposure to customer service and basic bookkeeping/invoicing.
- Software Skills: Proficiency with accounting software (QuickBooks Desktop) and standard office suites (Microsoft Office).
- Communication: Exceptional verbal and written communication skills for client-facing interactions.
- Organization: Strong organizational skills with the ability to prioritize tasks, manage deadlines, and maintain accurate records.
Pay: $23.00-$27.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Vision care
Work Location: In person
