Job Overview
We are seeking a dedicated Naturopathic Office Assistant to support our healthcare practice. This role involves managing front desk operations, assisting with patient intake, and ensuring smooth administrative workflows within a busy naturopathic clinic. The ideal candidate will have strong office experience, excellent organizational skills, and familiarity with medical and dental office procedures. This position offers an opportunity to work in a holistic health environment, contributing to patient care and clinic efficiency.
Duties
- Greet patients and visitors warmly, managing check-in and check-out processes
- Schedule appointments and coordinate follow-up visits using electronic medical records systems
- Manage multi-line phone systems, directing calls efficiently and professionally
- Assist with patient intake, including collecting medical histories and updating records
- Maintain accurate documentation using electronic medical records platforms
- Handle administrative tasks such as filing, data entry, and correspondence
- Support the Naturopathic, Nursing, Hydrotherapy and Acupuncture duties when needed, including verifying insurance information
- Ensure the front desk area remains organized and welcoming
- Assist with billing and insurance claims processing as required
- Maintain confidentiality of patient information in compliance with HIPAA regulations
Experience
- Prior experience working in a naturopathic, medical or dental office setting is highly preferred
- Familiarity with electronic medical records systems such as Jane is desirable
- Experience with front desk responsibilities, multi-line phone systems, and administrative tasks is required
- Knowledge of medical terminology enhances communication with healthcare providers and patients
- Previous office experience in a healthcare environment will be considered an asset
- Strong organizational skills and attention to detail are essential for success in this role
This position is integral to providing exceptional patient service while supporting the operational needs of our naturopathic practice. We value professionalism, compassion, and efficiency in our team members.
Pay: From $20.00 per hour
Benefits:
- Company events
- On-site parking
Work Location: In person
