Accounts Receivable Specialist
We are seeking a highly organized and detail-oriented Accounts Receivable Specialist to join our Finance team. This role is responsible for supporting the day-to-day accounts receivable and tenant account administration functions across a large residential and commercial real estate portfolio.
The successful candidate will play a key role in maintaining accurate tenant ledgers, supporting collections processes, monitoring tenant payments, and assisting with landlord-tenant board documentation and reporting. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment with high transaction volume.
Responsibilities
Tenant Account Administration
- Maintain accurate tenant ledgers in Yardi.
- Process and reconcile tenant payments.
- Review daily deposits and payment reports for accurate posting.
- Apply account adjustments, credits, and transfers as required.
Collections & AR Management
- Run and review AR aging and collection reports.
- Follow up on overdue tenant balances through phone calls and emails.
- Monitor NSF activity and coordinate payment re-processing where required.
- Maintain collection notes and payment arrangements.
Landlord & Tenant Board (LTB) Support
- Assist with preparation of N4s, L1s, L9s, and related documentation.
- Maintain organized records for tenant arrears and collection files.
- Coordinate with Property Management regarding tenant balances and legal matters.
Tenant Communication & Customer Service
- Respond promptly and professionally to tenant inquiries.
- Assist tenants with payment questions and account inquiries.
- Maintain a professional and customer-focused approach.
Reporting & Reconciliations
- Generate AR and tenant account reports from Yardi.
- Reconcile tenant ledgers and investigate discrepancies.
- Assist with month-end AR reconciliations and reporting.
Documentation & Record Keeping
- Maintain accurate tenant notes and records in Yardi.
- Log tenant communications and payment confirmations.
- Handle confidential tenant and financial information appropriately.
Administrative Support
- Support Property Management and Finance teams with administrative tasks.
- Assist with process improvements and workflow efficiencies.
- Perform additional duties as assigned.
Qualifications & Key Skills
- Minimum 2 years of accounting, accounts receivable, or property management experience preferred.
- Experience with Yardi Voyager or similar property management software preferred.
- Knowledge of collections processes and tenant account management.
- Familiarity with Ontario landlord-tenant procedures is an asset.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- High attention to detail and strong organizational skills.
- Strong problem-solving and reconciliation abilities.
- Ability to manage high volumes of tenant accounts and transactions.
- Strong communication and customer service skills.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Ability to handle confidential information professionally.
What We Offer
- Competitive compensation package
- Benefits package
- Opportunity for growth within a growing real estate organization
- Collaborative and team-oriented work environment
- Exposure to large-scale residential and commercial property operations
Pay: $23.00-$25.00 per hour
Benefits:
- Company events
- On-site gym
- On-site parking
Application question(s):
- Are you familiar with Ontario landlord-tenant procedures?
- What is your preferred wage for this position?
Experience:
- accounting, accounts receivable, or property management: 2 years (preferred)
- Yardi Voyager or similar property management software: 2 years (preferred)
Work Location: In person
